Accounting Technician - (Accounting Technician II, Range I) - Bursar's Office

San Francisco State University•San Francisco, CA

9d•$48,444 - $53,484•Onsite

About The Position

The Accounting Technician II works in the Bursar’s Office and performs a range of financial and administrative procedures. Under the supervision of the University Bursar, the incumbent provides cashiering, student account support, payment processing, and reconciliation services, applying established accounting procedures and university policies. The position requires initiative and judgment to analyze information, research discrepancies, and determine appropriate actions within established practices and guidelines. Complex matters or exceptions beyond delegated authority are referred to appropriate staff. The role reviews student account records, processes payments, applies deposits, balances cash drawers, prepares deposits, reconciles collections and financial transactions, and researches discrepancies across payment systems and supporting documentation. It also responds to account inquiries, explains fees and payment policies, protects confidential student financial information, and resolves routine issues. This is a one-year probationary appointment, full-time at 1.0 FTE, with a Monday-through-Friday schedule from 8:00 a.m. to 5:00 p.m. The position is assigned to on-campus operations in California, with occasional telework potentially available.

Requirements

Working knowledge of general practices and administrative specialty, basic concepts, and budget policies and procedures.
Working knowledge of administrative practices, program operations, and procedures, with the ability to interpret and apply relevant policies and regulations.
Ability to conduct research, analyze data, and perform basic statistical and financial analyses.
Ability to organize and prioritize multiple projects, exercise independent judgment, and make sound decisions.
Ability to establish and maintain effective working relationships and serve as a liaison with internal and external stakeholders.
Three years of progressively responsible financial record-keeping experience, or an equivalent combination of education and experience providing the required knowledge and abilities.
Successful completion of a background check.
Ability to provide proof of U.S. citizenship or authorization to work in the United States within three business days of hire.

Nice To Haves

Equivalent to graduation from a four-year college or university in a related field.
Working knowledge of an automated cashiering system.
Experience with reporting tools such as PeopleSoft Query and PeopleSoft Financial Application.
Intermediate skill using Microsoft Office tools.
Experience operating office equipment.
Ability to use a 10-key by touch.
Typewriter experience.

Responsibilities

Review student account records and accept and process student payments.
Research payment and fee discrepancies and explain charges, payment options, policies, and procedures.
Issue receipts and maintain accurate transaction records.
Respond to student inquiries and resolve issues within established procedures while protecting confidential student financial information.
Refer complex issues or policy exceptions to appropriate staff.
Reconcile collections, cash payments, and deposit transactions against supporting documentation.
Research and resolve discrepancies, prepare or process authorized adjustments, and apply deposit payments accurately.
Coordinate with campus departments to maintain accurate and complete financial records.
Perform other duties as assigned.