Accounting Associate - Accounts Receivable
About The Position
The Accounting Associate - Accounts Receivable tracks and manages check payments, applies client payments correctly, and follows up on payment or reinstatement issues. The role monitors client account credits and processes refunds as needed, including monthly reconciliations of uncashed refund checks for resolution and reissue. The associate responds to basic account inquiries from customers and distribution partners, investigates and resolves account or transaction discrepancies with internal departments, follows accounts receivable standard operating procedures, and performs basic account audits and analyses. The position also supports special projects and performs other duties as assigned.
Requirements
- Associate degree in Finance, Accounting, or Business.
- At least 1 year of accounts receivable experience.
- Ability to maintain complete confidentiality and discretion in business relationships with customers and agents.
- Motivation, adaptability, and ability to manage multiple priorities.
- Ability to collaborate effectively with employees and external business contacts while conveying a positive, service-oriented attitude.
- Good interpersonal, written, and electronic communication skills.
- High attention to detail and a quality focus.
- Ability to work well in a team environment.
- Basic analytical and audit experience.
- Basic experience in Excel.
Nice To Haves
- Customer service experience preferred.
Responsibilities
- Track and manage check payments.
- Ensure proper application of client payments and perform needed payment or reinstatement follow-ups.
- Monitor client account credits and perform refunds as needed.
- Reconcile uncashed refund checks monthly, resolving issues and reissuing checks as needed.
- Manage basic client account inquiries from customers or distribution partners and resolve account discrepancies.
- Coordinate with internal departments to research and resolve transaction discrepancies that result in billing issues.
- Follow accounts receivable standard operating procedures.
- Perform basic account audits and analyses.
- Support special projects as assigned by the manager.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
