Accounting Assistant | Accounts Receivable & Collections

Bordner Home Improvement•Raytown, MO

About The Position

Bordner Home Improvement is seeking an organized, detail-oriented Accounting Assistant with a primary focus on accounts receivable, collections, outstanding balances, reconciliations, and general accounting support. The role requires taking ownership of receivables, consistently pursuing overdue payments, and handling difficult payment conversations professionally and confidently. The assistant will also support accounting operations, maintain accurate financial records, prepare reports, and work with internal teams. The company is family-owned and operated and emphasizes initiative, accountability, problem-solving, and high standards.

Requirements

High school diploma or equivalent.
At least 1 year of experience in accounting, accounts receivable, collections, payroll, bookkeeping, or a related field.
Basic understanding of accounting principles.
Proficiency with Microsoft Office, particularly Excel.
Strong written and verbal communication skills.
Excellent attention to detail and organizational skills.
Confidence and assertiveness in making collection calls and discussing overdue balances.
Persistence in following up on unanswered calls and overdue invoices.
Ability to take ownership of outstanding balances and work toward resolution.
Ability to handle pushback, difficult conversations, and frustrated customers professionally.
Problem-solving skills, including investigating discrepancies and working through roadblocks.
Ability to manage multiple accounts, deadlines, and competing priorities.
Proactive, dependable, and comfortable working independently while collaborating with a team.
Ability to handle confidential financial information responsibly.

Nice To Haves

Associate's degree in Accounting, Business, Finance, or a related field.
2+ years of accounting or collections experience.
Experience managing past-due accounts and making outbound collection calls.
Experience with AR aging reports, payment arrangements, and account reconciliations.
Experience with payroll, commissions, or job costing.
Experience with accounting software or ERP systems.
Construction or home improvement industry experience.

Responsibilities

Own daily accounts receivable activities, including invoicing, payment tracking, account reconciliation, and outstanding balances.
Pursue past-due accounts through phone calls, emails, and consistent follow-up.
Contact customers about overdue invoices, address payment delays, and obtain payment commitments.
Follow up on broken payment promises and outstanding balances until resolved or appropriately escalated.
Monitor AR aging reports, prioritize collection efforts, and identify accounts requiring immediate attention.
Investigate billing disputes, payment discrepancies, and account issues with internal teams to find solutions and remove barriers to payment.
Maintain detailed records of collection efforts, customer communications, and payment arrangements.
Reconcile accounts and assist with month-end accounting tasks.
Enter and maintain accurate financial information in company and accounting systems.
Prepare reports and spreadsheets for management.
Work with Coordinators, Project Managers, Payroll, and Accounting teams.
Maintain accurate financial records and handle confidential employee and company information with discretion.
Identify problems, improve processes, and find solutions before issues grow.
Assist with additional accounting and administrative tasks as needed.

Benefits

Starting pay of $22/hour, based on experience.
Health, dental, and vision insurance.
401(k) with a 4% company match.
PTO and sick time.
Company holidays and employee events.
Training and opportunities to grow.
A team-oriented work environment.
Opportunity to be part of a team that takes pride in doing things the right way.

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