Accounts Receivable & Collections Manager

RGP•Arlington, TX

3d•Hybrid

About The Position

RGP's client is seeking an experienced Accounts Receivable and Collections Manager to lead a high-priority initiative to improve collections performance and reduce Days Sales Outstanding (DSO). The role will assess a multi-million-dollar accounts receivable portfolio and reserve exposure, manage a Collections team of eight or more people, and establish the operating discipline, reporting, and executive visibility needed to accelerate results. The position combines hands-on functional leadership with transformation strategy. Responsibilities include prioritizing high-value collection opportunities, improving dispute and collection processes, developing dashboards and executive briefings for the CFO, and evaluating process and system impacts following the NetSuite implementation. The initial engagement is expected to run for 90 days, with a strong likelihood of extension and additional transformation work. The role is hybrid, with up to three days onsite in Arlington, Texas.

Requirements

Demonstrated leadership experience across Accounts Receivable, collections, Order-to-Cash, or related finance transformation initiatives.
Experience managing collections teams and driving measurable improvements in DSO and cash performance.
Strong understanding of AR portfolio analysis, reserves, disputes, billing, credit, and customer master data.
Experience developing executive dashboards, KPI reporting, and senior-leadership briefings.
Working knowledge of NetSuite and the impacts of ERP implementation or remediation on finance processes and data.
Ability to move between strategic assessment and hands-on execution in a fast-paced environment.
Strong stakeholder-management, communication, and resource-coordination skills.

Responsibilities

Lead the engagement and provide day-to-day direction for a Collections team of eight or more people.
Assess the accounts receivable portfolio and reserve exposure.
Identify and prioritize high-value collection opportunities to improve cash realization and reduce DSO.
Establish consistent collection cadences, dispute-management practices, ownership, and tracking.
Build an AR Control Tower operating model with customer segmentation, prioritization, KPI visibility, and executive dashboards.
Prepare executive briefings and recommendations for the CFO and other key stakeholders.
Create reliable reporting and use Lovable dashboarding to improve operational and executive visibility.
Evaluate root-cause issues related to NetSuite, billing workflows, customer master data, credit applications, and collection data.
Assess Workday-to-NetSuite impacts and develop recommendations for NetSuite remediation or reimplementation.
Coordinate resources, reporting, and delivery across functional, technology, and consulting stakeholders.
Identify future process-improvement and automation opportunities.