Accounting Assistant | Accounts Receivable & Collections

Bordner Home Improvement•Raytown, MO

3d•$22 - $27

About The Position

Bordner Home Improvement is hiring an organized, detail-oriented Accounting Assistant to support its financial operations, with a primary focus on accounts receivable, collections, outstanding balances, reconciliations, and general accounting support. The role calls for someone who takes ownership of overdue accounts, follows up persistently, and handles payment conversations professionally and confidently. The Accounting Assistant will manage daily accounts receivable activities and collection efforts, investigate account issues, maintain accurate records, assist with month-end tasks, and collaborate with internal teams. The position also supports reporting, data entry, process improvements, and additional accounting and administrative work as needed. Bordner is a family-owned and operated company that has been in business for 40 years and values initiative, accountability, problem-solving, and high standards.

Requirements

High school diploma or equivalent.
At least 1 year of experience in accounting, accounts receivable, collections, payroll, bookkeeping, or a related field.
Basic understanding of accounting principles.
Proficiency with Microsoft Office, particularly Excel.
Strong written and verbal communication skills.
Excellent attention to detail and organizational skills.
Confidence and assertiveness in making collection calls, discussing overdue balances, and asking customers to honor payment commitments.
Persistence in following up on overdue invoices and unanswered calls.
Ability to take ownership of outstanding balances and work toward resolution.
Ability to remain professional under pressure and handle pushback, difficult conversations, and frustrated customers.
Problem-solving skills, including investigating discrepancies and working through roadblocks.
Ability to manage multiple accounts, deadlines, and competing priorities dependably.
Proactive approach and ability to work independently while collaborating with a team.
Ability to handle confidential financial information responsibly.

Nice To Haves

Associate's degree in Accounting, Business, Finance, or a related field.
2 or more years of accounting or collections experience.
Experience managing past-due accounts and making outbound collection calls.
Experience with accounts receivable aging reports, payment arrangements, and account reconciliations.
Experience with payroll, commissions, or job costing.
Experience with accounting software or ERP systems.
Construction or home improvement industry experience.

Responsibilities

Manage daily accounts receivable activities, including invoicing, payment tracking, account reconciliation, and outstanding balances.
Pursue past-due accounts through phone calls, emails, and consistent follow-up.
Contact customers about overdue invoices, address payment delays, and request payment commitments.
Follow up on broken payment promises and outstanding balances until resolved or appropriately escalated.
Monitor accounts receivable aging reports, prioritize collection efforts, and identify accounts needing immediate attention.
Investigate billing disputes, payment discrepancies, and account issues, coordinating with internal teams to find solutions and remove barriers to payment.
Maintain detailed records of collection efforts, customer communications, and payment arrangements.
Reconcile accounts and assist with month-end accounting tasks.
Enter and maintain accurate financial information in company and accounting systems.
Prepare reports and spreadsheets for management.
Work with Coordinators, Project Managers, Payroll, and Accounting teams.
Maintain accurate financial records and handle confidential employee and company information discreetly.
Identify problems, improve processes, and address issues before they grow.
Assist with additional accounting and administrative tasks as needed.