Accounting Assistant

WHR Group Inc•Pewaukee, WI

47d•Hybrid

About The Position

WHR Global is seeking a flexible, detail-oriented, and positive Accounting Assistant to join our team. In this role, you will support a variety of accounting functions, including client invoicing, accounts payable, expense tracking, data entry, client reporting, and aiding other team members as needed. WHR Global is a 12-time Top Workplace award winner with a supportive, people-first culture, dedicated to providing exceptional, white-glove service. The company promotes from within and offers professional growth opportunities. As an independently owned global organization with an outstanding industry reputation, WHR Global offers competitive pay and comprehensive benefits, and is a sustainability-rated employer committed to social responsibility.

Requirements

Attention to detail
Strong organizational skills
A positive “can-do” attitude
Working knowledge of QuickBooks and MS Office
Ability to work in a fast-paced environment with minimal supervision and regular attendance.
Adaptability to respond quickly to changing ideas, responsibilities, expectations, and processes.
Interpersonal, communication and problem-solving ability.
Hard-working, positive, and professional individual.
Focusing on customer service is necessary.
Ability to work efficiently and accurately in a high-stress fast-paced environment.
Ability to communicate clearly and effectively, verbally and in writing, with clients, vendors, and other third-party contacts, as well as with company managers and all other office team members.
Present oneself positively and professionally and maintain a strong work ethic.
Multi-task multiple projects with excellent organizational skills and ability to meet critical time deadlines.
Proficient skills in problem solving, conflict resolution, analyzing information, quality focus, and Microsoft Office.
Must be able to sit up to eight hours a day and occasionally lift up to 15 pounds.

Nice To Haves

Accounting experience in a real estate / mortgage environment is preferred.

Responsibilities

Answer all calls to direct line and overflow from teammate’s direct lines as necessary to maintain WHR’s culture of no voicemail during business hours.
Review documentation for completeness and accuracy, and write correspondence to clients, vendors, or internal staff to obtain additional information.
Resolve service and client problems by clarifying the complaint, determining the cause of the problem, selecting and explaining all options and recommendations to solve the problem, expediting correction and ensuring resolution within applicable client guidelines.
Maintain professional working relationships with all parties involved in the relocation accounting process including the client, vendors, and internal departments of WHR Global.
Prioritize tasks on a daily basis according to the automated task management system (myWorkOne Needs) and adjust schedule accordingly to accommodate the tasks that require attention on that given day.
Contribute to accounting team success by accomplishing tasks necessary to maintain satisfactory guideline achievement.
Demonstrate the ability to be a team player and adapt to changes in the company. Take on additional responsibility as needed to maintain sales and service expectations.
Accurately process and deposit all received funds by the close of business on Fridays.
Accurately process all invoices and bills within client determined billing cycle.
Accurately process and track all transferee expenses based upon the client determined reimbursement cycle.
Accurately create wires in company banking system.
Accurately track and obtain all negotiated referral fees from business partners, ensuring that all fees have been collected within 60 days.
Provide back-up support for co-workers and front-end staff as requested.
Handle confidential information and maintain confidentiality of that information.