Account & Territory Manager

Muse Group•Milwaukee, WI

About The Position

The Account & Territory Manager owns and grows revenue across assigned territories by managing existing customers, developing account growth opportunities, and acquiring new customers. The role serves as the main point of contact for the territory and works closely with sales support, marketing, product, and operations teams. The company is integrating AI and automation across its business and expects candidates to focus on improving efficiency and delivering a better user experience.

Requirements

  • Proven experience in sales, account management, or territory management, ideally in B2B.
  • Track record of meeting or exceeding sales targets.
  • Experience managing existing accounts while also winning new business.
  • Confident pipeline management and revenue forecasting skills.
  • Hands-on CRM experience.
  • Strong negotiation skills and commercial awareness, including pricing discussions.
  • Excellent communication and presentation skills.
  • Strong organization skills and ability to manage multiple accounts and priorities.
  • Ability to work independently and take ownership of results.
  • Mindset focused on improving efficiency and delivering a better user experience, including in the context of AI and automation.

Responsibilities

  • Manage and grow territory revenue, tracking performance to meet or exceed targets.
  • Build long-term relationships with existing customers through regular meetings and business reviews, supporting customer retention.
  • Identify and develop upsell and cross-sell opportunities using account plans for key customers.
  • Prospect for and win new customers in the territory.
  • Maintain a healthy sales pipeline, keep CRM records accurate and up to date, and provide reliable revenue forecasts.
  • Manage pricing, proposals, and negotiations while protecting margins.
  • Monitor customer activity, competitors, and market trends in the territory.
  • Collaborate with internal teams to deliver suitable customer solutions and contribute to territory planning and sales process development.
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