Account & Territory Manager

Muse Group • Milwaukee, WI

10d

About The Position

The Account & Territory Manager owns and grows revenue across assigned territories by managing existing customers, expanding accounts, and bringing new customers on board. The role is the main point of contact for the territory and works closely with sales support, marketing, product, and operations teams. The manager tracks performance against targets, builds long-term customer partnerships, identifies growth opportunities, maintains a healthy pipeline, and provides revenue forecasts. The role also involves pricing, proposals, negotiations, and monitoring market activity. The company is actively integrating AI and automation across its business and expects candidates to focus on improving efficiency and delivering a better user experience.

Requirements

• Proven experience in sales, account management, or territory management, ideally in B2B.
• A track record of meeting or exceeding sales targets.
• Experience managing existing accounts while also winning new business.
• Confidence in pipeline management and revenue forecasting.
• Hands-on CRM experience.
• Strong negotiation skills and commercial awareness, including pricing discussions.
• Excellent communication and presentation skills.
• Strong organisation and the ability to manage multiple accounts and priorities.
• Ability to work independently with ownership of results.
• A mindset focused on improving efficiency and delivering a better user experience, including in the context of AI and automation.

Responsibilities

• Manage and grow revenue in the assigned territory and track performance against targets.
• Build long-term relationships with existing customers through regular meetings and business reviews, supporting customer retention.
• Identify and develop upsell and cross-sell opportunities using account plans for key customers.
• Prospect and win new customers in the territory.
• Maintain a healthy sales pipeline, keep CRM records accurate and up to date, and provide reliable revenue forecasts.
• Manage pricing, proposals, and negotiations while protecting margins.
• Monitor customer activity, competitors, and market trends in the territory.
• Collaborate with internal teams to deliver appropriate customer solutions and contribute to territory planning and sales process improvements.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed