Account Technology Strategist

Microsoft•Washington, DC

12h

About The Position

The Account Technology Strategist supports Federal Civilian customers by translating business priorities into a viable technology strategy and roadmap across Microsoft’s portfolio. The role provides technology leadership, industry perspective, and consultative selling to help customers adopt AI securely, modernize core platforms, strengthen security, and realize value from Microsoft cloud investments. Working with the Enterprise Account Executive, the strategist coordinates Microsoft and partner teams across sales, solution architecture, customer success, engineering, and industry resources. The position calls for executive presence, commercial judgment, and the ability to influence complex strategic negotiations while serving as a trusted technology advisor. The Federal Civilian Operating Unit is an industry-focused team that helps customers achieve business outcomes through Microsoft AI, cloud, security, data, and platform solutions. Microsoft’s Enterprise Account Team supports customers’ AI transformation by identifying possibilities, delivering outcome-focused solutions, and driving durable revenue growth. The role requires a bachelor’s degree in a related field and at least seven years of relevant experience, or equivalent experience. It also requires passing Microsoft’s Cloud background check and verification of U.S. citizenship due to legal restrictions associated with government customers.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, plus 7+ years of technical consulting, technical consultative selling, practice building, or related technical, sales, or industry experience; or equivalent experience.
Pass the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
Verify U.S. citizenship through a valid passport, other approved documents, or verified U.S. government clearance, due to citizenship-based legal restrictions.

Nice To Haves

U.S. Department of Commerce experience.
Application development experience.
Ability to architect and develop using Microsoft platforms.

Responsibilities

Document and articulate customer business objectives, technology landscape, and AI and security strategy; lead executive conversations, secure AI assessments, and roadmap discussions.
Develop and nurture trusted relationships with C-level technology executives, technical decision makers, and business decision makers; challenge assumptions constructively and bring industry-relevant solutions.
Own the technical portion of the account plan, stakeholder map, and multi-horizon technology roadmap, aligning them with customer priorities, consumption goals, Microsoft Cloud adoption, and value realization.
Lead account strategy envisioning and opportunity initiation with the extended account team, customers, and partners; create and progress billed and consumed opportunities, manage consumption pipeline velocity, and unblock issues across the MCEM lifecycle.
Use cloud sales experience to shape Azure, AI, data, security, and modernization opportunities; support complex strategic negotiations and deal structures by aligning business value, deployment timelines, consumption commitments, adoption plans, and measurable ROI.
Align Microsoft account, specialist, customer success, engineering, partner, and industry teams; coordinate technical capacity, executive engagement, and partner resources for customer success.
Apply Federal Civilian industry knowledge to identify trends, competitive dynamics, threats, opportunities, and growth barriers, and translate industry context into actionable customer strategies.
Serve as the customer’s technology mentor and voice within Microsoft; escalate issues, create feedback loops with product and engineering teams, and advocate for customer-supporting solutions and capabilities.
Establish governance rhythms, track account and consumption goals, define success metrics, and communicate business value through quantitative and qualitative storytelling.
Embody Microsoft’s culture and values.