Account Specialist - Retail

GSP Marketing Technologies • Lenexa, KS

25d • $45,000 - $55,000

About The Position

Account Specialists collaborate with Sales to support and execute customers’ signage needs. The role includes processing monthly and special orders, maintaining databases, verifying order accuracy, proofreading, billing and invoicing, and coordinating art and graphic designs. This highly customer-focused position may be performed at GSP offices and/or at home. The Account Specialist works to deliver desired customer results and ensure quality in both service and product, while performing functions with a high degree of independence.

Requirements

• Be highly organized and demonstrate strong attention to detail.
• Balance hands-on order entry and database management with strong customer service.
• Deal courteously and professionally with diverse customers and internal customers, including creative and production departments.
• Communicate advanced-level English verbally and in writing.
• Have knowledge and ability to proofread copy and data.
• Be proficient with PCs and MS Office, including Outlook, Word, Excel, and PowerPoint; maintain databases; generate information; and track status using proprietary software.
• Create and place detailed orders.
• Build effective relationships with clients.
• Contribute to a strong and positive team spirit and align with GSP values.

Responsibilities

• Provide local GSP customer service for clients.
• Maintain a database of signage and pricing to quote and prepare orders.
• Create, input, and process detailed orders, ensuring timely and accurate delivery to stores.
• Prepare invoices for payment.
• Process store calls.
• Monitor print schedules for specific customers.
• Work with finished goods to process customer orders.
• Provide administrative support to the Regional Manager and Account Managers as necessary.
• Process reships, reworks, and order corrections.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed