Account Specialist

1110 Applied Industrial Technologies - Dixie, Inc.•Orlando, FL

44d

About The Position

Applied Industrial Technologies is seeking an Account Specialist to plan, implement, and execute target-industry marketing programs. The role uses a consultative selling approach to work with engineers, maintenance, purchasing personnel, and other customer contacts to understand their applications and needs. It also involves processing requisitions and orders, supporting product sourcing, coordinating with service centers and customers, and tracking warranty issues and customer value.

Requirements

Education equivalent to a bachelor’s degree in business, sales, marketing, or a related field.
Three to five years of industry-related work experience.
Proven experience developing new business, building repeat business, and managing a sales territory.
Relationship-building skills with people at all levels in customer and prospect organizations.
Ability to conduct hands-on product demonstrations for customers and prospects.
Mechanical aptitude.
Valid driver’s license and satisfactory driving record.

Nice To Haves

Experience in a related field involving Applied products, such as bearings, power transmission components, fluid power, or general industrial supplies.
Self-starter.
Self-motivated.
Willingness to take on varied tasks to get the job done.
Sense of humor.

Responsibilities

Review and process assigned requisitions on a day-to-day basis.
Enter order data into Applied Industrial Technologies’ and customers’ systems to obtain quotes, issue purchase orders, and maintain relevant blanket purchase orders.
Evaluate and resolve part-number changes through the MSSR function, manufacturers, or changes to fit, form, and function; obtain customer approval before material receipt and notify customers of obsolete or discontinued items.
Identify duplicate stock codes or products.
Maintain lead times for items on the look-ahead.
Work with service centers to collect weekly backlog and past-due reports.
Work with service centers and customers to expedite orders.
Provide product-sourcing assistance and pursue products within the company’s scope of supply.
Address specific problems related to notifications.
Work with warehouse personnel and service centers to resolve receiving issues.
Resolve, monitor, and track product warranty issues with the service center.
Track cost savings achieved by Applied and documented value added for customers.
Plan, implement, and execute target-industry marketing programs.
Use consultative selling to engage engineers, maintenance, purchasing, and other customer contacts to learn about customer applications and needs.