Account Services Specialist

Yessio•St. George, UT

18h•Hybrid

About The Position

We are seeking an enthusiastic individual to join our team as a full- or part-time Account Services Specialist. If you're passionate about helping others and eager to grow in a vibrant company, keep reading about what we offer this customer service role! Your day starts with a series of inbound and outbound calls that keep you engaged as you tackle diverse customer inquiries via phone and email. Each interaction is an opportunity to shine, whether you're verifying account information, building rapport, or educating customers on their options. Your keen attention to detail ensures accuracy as you verify banking and employment details, process payments, and set up new accounts. With each interaction, you deliver top-notch customer service and achieve quality results, making a tangible impact on our customers and driving our company's success.

Requirements

High school diploma or equivalency
Fluent in the English language and ability to effectively communicate
Possesses a cheerful attitude
Good attendance and punctuality
Ability to use basic mathematical skills
Computer savvy

Responsibilities

Handle inbound and outbound calls for diverse customer inquiries via phone and email.
Verify account information.
Build rapport with customers.
Educate customers on their options.
Verify banking and employment details.
Process payments.
Set up new accounts.
Deliver top-notch customer service and achieve quality results.