Account Services Specialist

Yessio LLC • Santa Clara, UT

9h • Hybrid

About The Position

Yessio LLC is an energetic business solutions company with locations in Sandy and St. George, UT, offering remote flexibility throughout Utah. The company is seeking an enthusiastic individual for a full- or part-time Account Services Specialist role. This customer service position involves handling inbound and outbound calls, addressing diverse customer inquiries via phone and email, verifying account information, building rapport, and educating customers on their options. Responsibilities also include ensuring accuracy in verifying banking and employment details, processing payments, and setting up new accounts, all while delivering top-notch customer service. Established in 2011, Yessio LLC is a family-owned business services vendor that values its employees, offering incentives, bonuses, ongoing paid training, and a positive work culture.

Requirements

• High school diploma or equivalency
• Fluent in the English language and ability to effectively communicate
• Possesses a cheerful attitude
• Good attendance and punctuality
• Ability to use basic mathematical skills
• Is computer savvy

Responsibilities

• Handle a series of inbound and outbound calls
• Tackle diverse customer inquiries via phone and email
• Verify account information
• Build rapport with customers
• Educate customers on their options
• Verify banking and employment details with keen attention to detail
• Process payments
• Set up new accounts
• Deliver top-notch customer service
• Achieve quality results

Benefits

• Pay period bonuses
• Monthly bonuses
• Sign-on bonus after the first 90 days
• Paid time off
• Paid holidays
• Health benefits
• Dental benefits
• Monthly employee recognition lunches
• Company barbeques
• Remote flexibility
• Monthly team motivation contests
• Weekly coaching sessions
• Paid training
• Spacious work area and desks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees