Account Sales Representative

Mariner Finance • Meridian, MS

6d • $18 - $21 • Onsite

About The Position

The Account Sales Representative provides customer service and sales support at an assigned Mariner Finance branch. The role helps customers identify loan solutions suited to their needs, processes loan applications, reviews credit and financial information, and contacts customers with past-due balances to discuss possible resolutions. The representative works toward individual and branch sales and service goals, follows applicable consumer lending laws, and handles cash and payment processing.

The position is based at the assigned branch and requires physical presence in the office, except in emergencies as determined by the company. The schedule totals 40 hours per week within the stated operating hours and includes at least one Saturday per month, with some extended hours seasonally or as business needs require. The company may change schedules to address business needs. The role is eligible for a monthly incentive based on individual and company performance, in addition to a base hourly salary of $18.00–$21.00.

Requirements

• At least two years of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills and the ability to communicate effectively with customers and company personnel.
• Proficiency in Microsoft Office or similar programs and ability to learn financial services programs.
• Ability to complete essential duties and functions accurately and on time.
• Demonstrated problem-solving and interpersonal skills in demanding situations.
• Obtain applicable required licenses to sell insurance products offered to customers by the branch.
• Perform work-related tasks at the assigned branch location, except in the event of an emergency as determined by the company in consultation with applicable regulatory agencies as necessary.

Nice To Haves

• Cash handling, selling, and/or collecting experience.
• Some college coursework.
• Bilingual fluency in Spanish and English.
• One year of experience as an Account Representative I for Mariner Finance, LLC or an affiliate or subsidiary, or one year of experience in the consumer lending and/or financial services industry, with consistent demonstrated achievement of assigned KPIs.
• Applicable required licenses to sell insurance products offered by the branch, held in good standing.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting available sales products.
• Process credit loan applications and analyze credit and financial information for current and potential customers.
• Contact customers with past-due balances to offer possible solutions and resolve delinquency.
• Meet or exceed individual and branch goals related to the sale of company products and services.
• Learn and comply with applicable federal, state, and local consumer laws.
• Maintain a cash drawer, process payments, and deliver daily deposits to designated financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Benefits

• Competitive monthly incentive based on individual and company performance.
• Generous benefits package for full-time employees; details are provided on the company's benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED