Account Representative

TECHLINE INC • Little Rock, AR

10d

About The Position

The Techline Account Representative builds and maintains strong client relationships by responding to client needs and requests. The role works closely with the warehouse manager on inbound and outbound shipping and tracking material delivery schedules. The representative develops, implements, and manages customer accounts and serves as a liaison among clients, vendors, and the company. The position supports Techline’s general business operations and customer needs, with the goal of sustaining and growing the business for long-term success.

This role operates in a professional office environment and routinely uses standard office equipment. It has no supervisory responsibilities. Employment offers are contingent on satisfactory background-check results.

Requirements

• Experience in sales and providing solutions based on customer needs.
• At least one year of sales-based work experience.
• A bachelor's degree in an engineering-based, industrial distribution, or applicable field, or an equivalent combination of education, training, and experience.
• Strong written and interpersonal skills, with the ability to build relationships with professionals at all organizational levels.
• Ability to negotiate and solve problems.
• Initiative to take on new projects and learn new skills.
• Ability to work in a fast-paced environment.
• Attention to detail and ability to multitask.
• Legally authorized to work in the United States.

Responsibilities

• Acquire a thorough understanding of key customer needs and requirements.
• Exercise independent judgment and discretion.
• Relay customer needs to Techline staff members.
• Resolve customer issues and problems and address complaints to maintain trust.
• Negotiate with manufacturers regarding pricing and delivery details.
• Work with the warehouse manager on inbound and outbound shipping and track material delivery schedules.
• Develop, implement, and manage customer accounts.
• Serve as a liaison between clients, vendors, and the company.

Benefits

• Eligibility to participate in employer-sponsored plans beginning on the first day of the month after 60 days of full-time employment.
• Eligibility to enroll in company-sponsored medical, dental, vision, and voluntary life insurance.
• Automatic enrollment in employer-paid life and long-term disability insurance.
• Eligibility to participate in the Techline 401(k) retirement plan.
• Paid holidays and leave options.

What This Job Offers

• Job Type: Full-time