Account Representative

Leiters Inc • Englewood, CO

9d • $55,620 - $69,552

About The Position

The Account Representative drives sales growth among existing customers by identifying and pursuing new business opportunities through data analysis, relationship building, and effective sales execution. The role manages a sales pipeline, advances opportunities through the sales cycle, and onboards new customers to provide an exceptional customer experience. Account Representatives collaborate with the Manager, Account Representatives on targeting strategies and receive ongoing coaching and support.

The role primarily develops and closes sales opportunities through outbound calls to expand the product portfolios of current customers in an assigned territory. It may also involve prospecting and closing sales with new or former customers. The Account Representative develops territory plans, conducts customer outreach, maintains accurate CRM records, coordinates across functions, and supports customer commitments and complaint resolution.

The position offers a $4,000 quarterly commission target with uncapped commission potential. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m. Applications are accepted on an ongoing basis until the position is filled.

Requirements

• Prior sales experience, preferably in the hospital or medical/pharmaceutical industry.
• Bachelor’s degree in a relevant field and/or equivalent experience.
• Strong organizational skills and the ability to manage time, prioritize tasks, and meet deadlines in a dynamic environment.
• Ability to take initiative, work independently, and maintain an organized workflow.
• Demonstrated record of achieving or exceeding sales growth targets.
• Ability to thrive in a positive, fast-paced, collaborative environment.
• Attention to detail and strong business acumen.
• Accurate data-entry skills in a high-volume environment and ability to handle pricing calculations.
• Resilient, positive attitude and adaptability in a rapidly growing business.
• Ability to learn new computer systems and technology as needed.
• Proficient written, verbal, and oral English communication skills.
• Proficiency with Microsoft 365 tools, including Outlook, Microsoft Dynamics, and Excel.

Nice To Haves

• Knowledge of 503B regulatory requirements, cGMP, and USP guidelines.

Responsibilities

• Identify, develop, and close sales opportunities through outbound calls to expand the portfolio of current customers in the assigned territory.
• At times, prospect, develop, and close sales for new or former customers.
• Develop and execute a strategic territory plan to exceed revenue goals.
• Conduct daily outbound selling efforts to speak with customers and determine their needs.
• Grow a qualified sales funnel and opportunity pipeline to support quarterly revenue expectations.
• Enter sales opportunities and customer interactions accurately and promptly in the CRM, following sales process protocols, including end-of-month requirements.
• Document conversations, key influencers, and buyer insights in the CRM.
• Onboard new customers, complete required workbooks, and ensure a seamless transition to Leiters Health.
• Develop a comprehensive understanding of the 503B market, including competitors, GPO contracts, pricing structures, and internal contracting mechanisms.
• Collaborate cross-functionally to understand product availability and potential issues, and communicate with customers in a timely manner.
• Exercise sound judgment when policies or processes do not provide explicit guidance.
• Initiate and track customer commitment compliance to support consistent product supply and predictable revenue.
• Build and nurture relationships with key contacts to expand product portfolios and identify future sales opportunities.
• Conduct proactive customer outreach and follow-up to educate customers, develop relationships, identify potential pain points, and ensure needs are met.
• Manage customer complaints and ensure timely follow-up and resolution.
• Use internal SOPs, processes, forms, and quality-control measures as required.
• Compile data and prepare reports, spreadsheets, and related documentation as needed.
• Perform other duties as assigned.

Benefits

• Smart healthcare coverage options that reward wellness.
• Dental and vision insurance options, including FSA and HSA.
• Employer-paid life insurance and Employee Assistance Program.
• Short-term and long-term disability insurance.
• Up to 4% 401(k) matching, 100% vested on day one.
• Paid time off options, including vacation, sick leave, paid leave, and holidays.
• $5,250 annual tuition reimbursement after six months.
• $1,000 referral bonus program with no limit.

What This Job Offers

• Job Type: Full-time