Account Representative

Millennium-•South Salt Lake, UT

6h•$55,000 - $65,000

About The Position

The Account Representative is a Tier I role on Millennium’s Inside Sales Team, focused on prospecting, acquiring new clients, and growing existing accounts. The role aims to achieve an annual revenue target through client acquisition, account management, and ongoing prospecting. Account Representatives collaborate with Solution Engineers to deliver sales solutions involving materials, rental and leasing, and engineering services. The position manages a dedicated sales circuit of at least 100 active clients and prospects, maintains client relationships and CRM records, and works toward revenue, gross margin, retention, and quote-conversion targets. It also involves collaborating with the Broadband Solutions Team and vendor partners, participating in sales meetings and training, and presenting annual business reviews with sales leadership for clients generating more than $100,000 in yearly revenue.

Requirements

Ability to manage client relationships and conduct prospecting and account-growth activities.
Ability to use a CRM to record client interactions, quotes, and sales activities.
Ability to meet sales, revenue, gross margin, client acquisition, retention, and quote-conversion targets.
Ability to collaborate with Solution Engineers, sales leadership, internal teams, and vendor partners.

Responsibilities

Use Millennium’s sales process to identify client needs, build relationships, and deliver tailored solutions.
Record client interactions, quotes, and sales activities in the CRM in real time.
Maintain a baseline client retention rate of 85% and regularly review account alignment with the Area Sales Manager.
Prepare and present annual business reviews with sales leadership for clients exceeding $100,000 in yearly revenue.
Participate in required weekly sales meetings, L10s, and 1-1s to align on sales strategies.
Participate in ongoing sales training and apply its methodologies to prospecting.
Manage and engage a dedicated sales circuit of at least 100 active clients and prospects through calls, emails, and face-to-face meetings.
Set aside weekly time for proactive outreach and network expansion to meet monthly new-client acquisition targets.
Grow accounts transitioned from the Centralized Inside Sales Team and seek referrals from current clients.
Conduct daily sales activities to meet booking, revenue, and gross margin targets.
Track pipeline progress toward an annual revenue goal of $2 million to $5 million.
Follow up on open quotes to maintain a minimum conversion rate of 15%.
Include Millennium business units—funding, engineering, distribution, and equipment—in sales activities to cross-sell services.
Work with Solution Engineers to schedule meetings and present Millennium’s offerings.
Ensure at least 10% of active clients use two or more core resources.
Track shared activities in the CRM to coordinate with the Broadband Solutions Team and avoid redundant outreach.
Participate in vendor training, virtual sessions, and industry events to develop product knowledge.
Engage with and support Millennium’s vendor partners.