Account Representative - Water Treatment Chemicals

Water Technologies•Albany, NY

About The Position

Veolia is seeking an Account Representative for its Chemical Solutions and Monitoring (CSM) division. The role supports technical sales and chemical treatment services across cooling water, boiler water, wastewater, Memchem, and process applications, working under the guidance of an Account Manager. It combines technical analysis, customer engagement, commercial development, and field learning, with comprehensive technical and commercial training and a career path toward Account Manager after demonstrating commercial competency. The Account Representative participates in customer interactions, business reviews, and proposal development; conducts testing and analysis; and prepares technical reports for Account Manager review and approval. The role also supports service plans and value generation plans, learns sales and commercial processes, and works safely in industrial environments while following environmental, health, and safety policies. The position requires a valid full driver's license and willingness to travel. It may involve lifting and carrying up to 50 pounds as needed, with frequency varying by worksite. Veolia describes itself as a global environmental services company focused on water, energy, and waste management and on supporting ecological transformation. The posted salary range is $80,000 to $90,000. Benefits listed include medical, dental, and vision insurance beginning on the first day, life insurance, paid time off, paid holidays, parental leave, a 401(k) plan with a 3% default contribution plus matching, flexible spending and health savings accounts, AD&D insurance, disability insurance, and tuition reimbursement.

Requirements

Bachelor's degree in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred.
2–4 years of experience in an industrial environment.
Affinity for customer-facing or sales environments.
Full, valid driver's license; a learner’s permit or G1/G2 class does not qualify.
Willingness to travel.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Excellent communication and interpersonal abilities.
Customer-focused mindset and eagerness to learn sales processes.
Strong analytical and report-writing capabilities.
Ability to work collaboratively under mentorship.
Comfort working in industrial environments.
Commitment to continuous learning and professional development.
Physical capability to lift and carry up to 50 pounds as needed; frequency varies by worksite.

Responsibilities

Assist in analyzing and optimizing chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications under Account Manager guidance.
Conduct testing and analysis, and write technical reports for Account Manager review and final approval.
Participate in business reviews and proposal development while learning consultative selling techniques.
Support Account Management Excellence Program activities, including Service Plans and Value Generation Plans.
Gain hands-on experience in industrial environments and develop customer relationship skills.
Learn revenue management, margin analysis, and commercial negotiation fundamentals.
Follow all environmental, health, and safety policies and procedures.
Participate in customer interactions and contribute to business reviews and proposals.
Develop commercial competency and foundational customer relationship skills toward potential promotion to Account Manager.