Account Representative, Inside Sales

Xeris Pharmaceuticals, Inc.•Chicago, IL

2d•$50,000 - $55,000•Onsite

About The Position

The Inside Sales Representative (ISR) will learn Xeris products, technology, selling model, systems, data, and the compliance regulations governing the pharmaceutical industry. The role contributes to commercial objectives aligned with Xeris’ corporate goals by building customer relationships and achieving sales goals within an assigned territory. Professional development is intended to help prepare the ISR for a future field sales position. The position is based at Xeris’ Chicago office and requires on-site work Monday through Friday during business hours for the assigned geography. On-site requirements may change at management’s discretion. Travel varies by territory and will be at least up to 20%, with in-person customer meetings as needed. Periodic evening and weekend work may be required. The anticipated base salary range is $50,000–$55,000. Employees may be eligible for equity or long-term incentive awards, where applicable; field sales employees are eligible for quarterly commissions, and non-sales employees are eligible for an annual bonus. The company offers a benefits package that includes paid time off, health, vision, and dental insurance options, and 401(k) retirement benefits for eligible employees.

Requirements

Bachelor’s degree in Health Sciences, Business, or a related field.
Commitment and willingness to transfer to a field sales position within the contiguous 48 states.
Proficiency with corporate productivity tools such as Excel, Outlook, Word, and web presentation tools.
Proven record of setting goals and achieving results, whether sales-related or otherwise.
Ability to adapt quickly in ambiguous or uncertain situations and ask questions to deepen understanding.
Competencies include methodical work habits, interpersonal skills, written and verbal communication, strategic thinking, organization, professionalism, self-direction, customer-service focus, adaptability, and teamwork and collaboration.

Nice To Haves

Sales and/or customer support experience.
Previous healthcare sales experience, strongly preferred.
Experience with Customer Relationship Management software.

Responsibilities

Deliver corporate objectives specific to the assigned territory.
Develop and maintain effective relationships with key customer contacts in the territory.
Communicate the value proposition of Xeris products and explain how they may affect the patient journey.
Address objections and educate clients about the value of assigned products.
Maintain a pipeline of opportunities to meet or exceed sales objectives.
Maintain accurate territory reports, records, and files.
Communicate customer issues or potential problems to the supervisor and perform other tasks assigned by the manager.
Represent Xeris to internal and external customers by demonstrating the company’s commitment to providing value and solutions for customers and patients.
Collaborate with peers, marketing, and training personnel to share information and implement territory initiatives and strategies.
Build and maintain relationships and regular communications and sales efforts with physicians, other health care providers, and others relevant to Xeris’ business.
Prospect for new business and generate leads on an ongoing basis.
Represent Xeris professionally and ethically to external customers, including physicians, health care providers, and clinical and non-clinical support staff.
Use internal training and development to prepare for field sales readiness.
Prepare for and participate in business reviews to demonstrate progress on field-readiness requirements.