Account Development Representative / Inside Sales

Ford Office Technologies • Niles, OH

3d

About The Position

The Account Development Representative (ADR) creates qualified sales opportunities for the closing sales team and supports sales efforts by building strong client relationships. Working closely with Business Development Executives, the ADR helps develop and execute sales strategies, achieve sales targets, and contribute to organizational growth. The position offers opportunities for career advancement and skill development in sales and account management.

Ford Office Technologies is a family-owned and operated business headquartered in Connellsville, Pennsylvania. Founded in 1991, it is an independent, full-line authorized provider of copier, printer, and multifunction product technology from Canon, Konica Minolta, Kyocera, and Lanier (Ricoh). The company provides products and services including data management and IT services, supporting customers in Pennsylvania, Maryland, West Virginia, and Ohio, with offices in Pittsburgh, Erie, Monroeville, Niles, Ohio, and South Charleston, West Virginia.

Requirements

• Strong communication and interpersonal skills.
• Previous experience in a sales position is preferred.
• Solid analytical and problem-solving skills.
• Persistence and resilience.
• Ability to work independently to meet sales quotas.
• Proficiency in CRM software and Microsoft Office.
• Good time-management and organizational skills.

Nice To Haves

• Previous experience working in a sales position.

Responsibilities

• Assist Business Development Executives in identifying and prospecting potential clients through market research, cold calling, and networking.
• Support development of sales strategies and tactics to generate new business and expand existing accounts.
• Collaborate with marketing, customer service, and other cross-functional teams to support client satisfaction and retention.
• Prepare and deliver sales proposals, quotes, and contracts in accordance with company guidelines and pricing policies.
• Maintain accurate, up-to-date records of client interactions, sales activities, and pipeline opportunities in the CRM system.
• Monitor industry trends, competitors, and market conditions to identify business opportunities and stay informed about developments.
• Meet or exceed established quotas.
• Develop product knowledge and sales skills through training programs, workshops, and self-study.

Benefits

• 401(k) with company match
• Bereavement leave
• Vacation benefits
• Holidays
• Medical, dental, and vision care insurance
• Company-paid life insurance and additional life insurance coverage
• Voluntary short-term and long-term disability insurance
• Voluntary insurance policies covering accident, cancer, critical illness, or injury
• CDA Scholarship Foundation

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed