Account Development Representative / Inside Sales

Ford Office Technologies•Millcreek Township, PA

About The Position

The Account Development Representative (ADR) creates qualified sales opportunities for the closing sales team and supports sales efforts by building strong client relationships. The ADR works closely with Business Development Executives to develop and execute sales strategies, achieve sales targets, and contribute to organizational growth. The position offers an opportunity for career advancement and skill development in sales and account management.

Requirements

  • Strong communication and interpersonal skills.
  • Previous experience working in a sales position is preferred.
  • Solid analytical and problem-solving skills.
  • Persistence and resilience.
  • Ability to work independently to meet sales quotas.
  • Proficiency in CRM software and Microsoft Office.
  • Good time management and organizational skills.

Nice To Haves

  • Previous experience working in a sales position.

Responsibilities

  • Assist Business Development Executives in identifying and prospecting potential clients through market research, cold calling, and networking.
  • Support the development of sales strategies and tactics to generate new business and expand existing accounts.
  • Collaborate with marketing, customer service, and other cross-functional teams to support client satisfaction and retention.
  • Prepare and deliver sales proposals, quotes, and contracts in accordance with company guidelines and pricing policies.
  • Maintain accurate records of client interactions, sales activities, and pipeline opportunities in the CRM system.
  • Monitor industry trends, competitors, and market conditions to identify business opportunities and stay informed about developments.
  • Meet or exceed established quotas.
  • Develop product knowledge and sales skills through training programs, workshops, and self-study.

Benefits

  • 401(k) with company match
  • Bereavement leave
  • Vacation benefits
  • Holidays
  • Medical, dental, and vision care insurance
  • Company-paid life insurance and additional life insurance coverage
  • Voluntary short-term and long-term disability insurance
  • Voluntary policies for additional insurance coverage for accident, cancer, critical illness, or injury
  • CDA Scholarship Foundation
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