Account Receivable Associate

National Safety Apparel•Cleveland, OH

2d•$21 - $24•Onsite

About The Position

NSA is looking for self-starters who can help support our mission. The Account Receivable Associate will follow procedures to ensure timely and accurate Accounts Receivable processing to meet Company defined targets.

Requirements

1-5 years’ previous work experience, preferably in Accounts Receivable, collections and billings in a high volume environment.
Strong organizational skills
Excellent communication skills
Ability to manage high volume activity
Initiative
Teamwork and cooperation
Heavy computer work

Nice To Haves

Associate’s / Bachelor’s degree in business, accounting or related field preferred.

Responsibilities

Complete timely and accurate Customer invoice billings, ensuring proper billing information and distribution
Work closely with Customers to provide additional supporting documentation that may be needed to facilitate incoming payments
Process credit card pre-authorizations
Work closely with Customer Service and Shipping Departments to resolve invoice billing discrepancies
Process credit invoice billings for RGAs / RMAs
Proactively research invoice billing issues, recognizing repeated issues, perform root cause analysis and work with appropriate Customers and internal partners to resolve them
Perform daily Customer account analysis and collection activity
Review and research Customer accounts and communicate with Customers to resolve open issues and discrepancies
Review and research delinquent Customer accounts, taking timely and appropriate actions
Contact Customers concerning delinquent accounts to resolve issues and secure payment arrangements; ensure Customer follow through on payment arrangements
Communicate effectively with Customers, Sales Team and Upper Management, if necessary, on account status and future sales order holds when delinquent accounts remain unpaid
Manage Accounts Receivable write-offs and third-party collection activity
Apply all incoming payments
Apply incoming Customer payments including checks, wires, ACH and credit cards to Customer invoices
Research, resolve and provide timely follow up on deductions and short payments taken on invoices paid
Manage and maintain accurate and complete Customer files
Support the accounting and reconciliation of Customer Accounts Receivable balances, rebate programs and Intercompany transactions
Manage and process new Customer credit applications and reference checks
Collect all necessary documentation to determine credit worthiness and establish Customer credit limit
Periodically review all Customer credit limits and payment terms, making any necessary changes based upon sales history, payment history and credit worthiness
Maintain effective working relationships with Customers and internal partners to ensure Customer disputes are resolved appropriately and timely
Exhibit strong communication skills and a positive attitude towards Customers and internal partners
Ensure timely responses to Customer and internal partners inquiries
Serve as the Primary back-up to other Accounting Associate(s) as necessary; other duties as needed
Miscellaneous projects as required.