Account Project Manager

Transmission•,

About The Position

Transmission is a global independent B2B marketing agency operating across eight global offices. The Account Project Manager manages assigned client accounts and projects, serving as a primary client contact and leading projects from scoping through final delivery and financial reconciliation. The role combines client relationship management, account growth, integrated marketing expertise, project planning, workflow ownership, budget management, and coordination of internal cross-functional teams. It also contributes to new business activity and improvements to internal processes.

Requirements

Bachelor’s degree in Marketing, Advertising, or a related field.
4–6 years of experience as an agency account manager or project manager.
Experience using a project management and workflow tool.
Proficiency in Microsoft Office Suite 365.
Strong knowledge of or experience with B2B integrated marketing campaigns.
Confident, collaborative account and project management abilities; strong spoken and written communication; creative problem-solving; and excellent decision-making abilities.
Experience working directly with clients and managing client relationships.
Marketing experience and understanding of delivery across Traditional, Social, Digital, Email and DM, and Video channels.
Ability to multitask, prioritize, and manage multiple projects while maintaining strong attention to detail.
Flexible, adaptable, can-do approach to client and agency needs.
Proven budget-management track record and strong financial aptitude in developing and managing project budgets.
Ability to interpret creative ideas from the outset and guide production delivery while upholding the creative concept within time and budget constraints.

Nice To Haves

Experience with Wrike.
PMP certification.

Responsibilities

Develop and maintain strong client relationships, understand client needs, and provide tailored solutions.
Create and collaborate on client and creative briefs, ensuring stakeholders have the information needed to deliver project work.
Identify account-growth opportunities and work with clients to expand services and solutions; develop strategic and tactical business plans and represent the agency at client meetings and advisory boards.
Act as the primary point of contact for assigned clients, managing onboarding, status meetings, day-to-day communications, and issues or concerns.
Partner with VP and Director colleagues to sell agency services, grow assigned accounts, identify client opportunities and marketplace gaps, participate in proposal writing and new-business pitches, and create or edit client presentations.
Stay current on industry trends and best practices to offer relevant and effective client solutions.
Partner with internal department leaders and subject matter experts to deliver high-quality, strategically sound work that meets client objectives.
Own workflow for assigned projects, managing execution from scoping through final delivery and financial reconciliation, including project plans, timelines, budgets, and resource allocation.
Plan, schedule, and control project activities to meet defined scope and objectives.
Coordinate with the resource manager and department heads to address project resource needs.
Lead internal reviews, scrums, and project-status meetings with clients and cross-functional internal teams.
Coordinate multi-functional project teams, encourage stakeholder participation, and define and delegate responsibilities.
Prepare project updates and keep clients, management, and stakeholders informed about status and related issues.
Generate weekly burn reports and forecasts; recommend revenue or workload escalations, change orders, and transfers; understand billing, fees, and profitability; and work with the Account Director to manage profitability.
Support client service teams as an additional point of contact for assigned accounts and projects, facilitating proactive communication and issue resolution.
Apply standard processes while adapting them to maximize value, reduce rework and duplication, and involve the right people at the right time.
Contribute to improvements in internal processes to support smooth project execution and greater efficiency across departments and project teams.