Account/Market Manager

Priceline • Los Angeles, CA

4d • Hybrid

About The Position

The Market/Account Manager, Hotels maintains and grows Priceline’s network of hotel partnerships and accommodation supply inventory by building and strengthening account relationships. The role uses travel-industry knowledge and experience in sales negotiation, revenue management, and data analysis to increase revenue by optimizing hotel partnerships. It also identifies trends, optimizes pricing, ensures content competitiveness, and uses data to secure business wins that satisfy consumer demand and improve hotel bookings on Priceline.com and Agoda.com.

The role represents Priceline and Agoda in assigned markets and works with hotel partners and internal teams to grow bookings, room nights, revenue, and hotel performance. This position follows a hybrid work model with two days onsite, and may involve travel of up to 30% for partner or market visits and team meetings.

Requirements

• Bachelor’s degree or equivalent in a relevant field.
• At least 4 years of professional sales experience.
• Demonstrated success acquiring customers and building long-term customer relationships.
• Strong sales negotiation skills and the ability to think creatively during negotiations with hotel partners.
• Excellent interpersonal skills and ability to influence external and internal stakeholders.
• Motivated, determined, solution-oriented, and results-focused approach.
• Teamwork and demonstrated leadership skills, professional attitude, and strong work ethic.
• Ability to balance multiple priorities, change gears quickly, and thrive in a dynamic, fast-paced environment.
• Strong critical-thinking, data-analysis, and data-visualization skills.
• Self-awareness, curiosity, and a growth mindset; comfort with two-way feedback and challenging the status quo.
• Flexibility to travel up to 30% for partner or market visits and team meetings.
• History of embodying Priceline’s values of Customer, Innovation, Team, Accountability, and Trust; unquestionable integrity and ethics.

Nice To Haves

• Travel industry experience is preferred.

Responsibilities

• Build strong hotel supplier relationships and communicate Priceline and Agoda’s value proposition to grow bookings, room nights, and revenue in an assigned portfolio.
• Evaluate market trends, partner performance, and the competitor landscape to ensure product competitiveness.
• Analyze data to identify business growth opportunities across the assigned portfolio.
• Review hotel account production and present strategic recommendations to optimize accommodation availability, content competitiveness, and hotel performance using a consultative approach.
• Prioritize, plan, and implement work to meet or exceed defined targets and goals.
• Identify, prioritize, negotiate, contract, and onboard non-participating hotels, ensuring favorable terms and conditions.
• Research and troubleshoot pricing and availability competitiveness issues affecting hotel booking performance.
• Educate and train hotel partners on Priceline and Agoda systems, tools, programs, and reporting.
• Collaborate with internal partners to execute business initiatives and drive market strategy.
• Prepare presentations and materials for external and internal meetings.
• Represent Priceline and Agoda in assigned markets, participate in industry organizations and events, and establish relationships with key local influencers.

Benefits

• Medical, dental, vision, and mental health resources.
• Paid time off, holidays, a company-wide Priceline Pause reset week, and paid volunteer days.
• Ability to work up to 4 weeks per year from anywhere.
• Parental leave and dependent-care and family-support resources.
• Summer Fridays and office perks such as stocked kitchens and catered meals, varying by location.
• Retirement plans with company contributions.
• Life and disability coverage and tax-advantaged accounts.
• Employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits.
• Travel and partner discounts, tuition support, legal support, and pet benefits.
• Employee Resource Groups, social events, recognition programs, and service awards.
• Certain roles may be eligible for an annual bonus and/or equity grant.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level