Account Manager, Mid-Market
Mimecast•New York, CT
•$152,000 - $228,000•Remote
About The Position
As an Account Manager, Mid-Market, you will own a portfolio of existing customers with 750–1,500 employees and grow revenue through upsell and cross-sell. This quota-carrying role focuses on relationship-driven selling rather than net-new prospecting. You will combine commercial judgment, disciplined pipeline management, and fluency in cloud computing and the broader IT stack to engage technical buyers and buying committees.
Requirements
- Demonstrated success independently managing a portfolio of existing mid-market IT customers with 750–1,500 employees, with a track record of meeting sales and upsell/retention quotas.
- Strong commercial judgment and the ability to identify and develop upsell and cross-sell opportunities within existing accounts.
- Understanding of corporate IT teams, technology buying processes, cloud computing, and the broader technology and cybersecurity stack, with the ability to hold credible conversations with technical buyers and buying committees.
- Ability to build and sustain trusted customer relationships over time and engage multiple stakeholders within an account.
- Experience using Salesforce or another CRM to manage opportunities, pipeline, and account activity.
- Self-motivation, strong organization, and disciplined pipeline management in a fast-paced, quota-carrying environment.
Responsibilities
- Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across a portfolio of mid-market accounts.
- Partner with the Partner/Channel Development team to build and execute account plans.
- Build and manage a disciplined pipeline, supported by sales activity plans aligned with the revenue quota.
- Develop and maintain trusted relationships with multiple stakeholders across the existing customer base.
- Identify expansion opportunities and sell additional Mimecast products into existing accounts.
- Keep account activity, pipeline, and forecast data accurate and current in Salesforce.
- Apply Mimecast's end-to-end sales methodology consistently across the portfolio.
- Collaborate with Customer Success, Support, and other teams to support customers and broader business goals.
Benefits
- Benefits are offered in accordance with company policy and local regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
