Account Manager, US
About The Position
Joko is hiring an Account Manager to join its founding US commercial team in New York as the company scales its US business. The role owns a portfolio of US merchant partnerships and works closely with the Co-founder and CRO and the wider Partnerships team to build relationships, grow account revenue, and negotiate offers for Joko users. The position combines developing existing accounts with creating new partnerships. The Account Manager will work with brands, affiliate networks, and agencies to understand their priorities, identify commercial opportunities, and build successful campaigns and long-term relationships. As an early member of the US team, the Account Manager will also help establish account management processes, contribute ideas, and share market feedback with Product and Marketing.
Requirements
- At least 5 years of experience in account management, partnerships, sales, or a related commercial role.
- A track record of growing commercial relationships, identifying opportunities within existing accounts, and achieving revenue goals.
- Ability to understand partners’ needs, create compelling proposals, and negotiate mutually valuable agreements.
- Understanding of online retail and affiliate marketing.
- Ability to use account and campaign data to assess performance, prioritize opportunities, and make clear recommendations.
- Clear and persuasive verbal and written communication skills and the ability to build trusted relationships.
- Thoroughness in proposals, commercial terms, campaign coordination, and reporting, with reliable follow-through.
- Fluency in English.
- Based in New York or ready to relocate.
Nice To Haves
- Experience in a fast-paced technology company or startup.
- Experience with affiliate networks.
Responsibilities
- Manage a portfolio of merchant partners, develop plans aligned with their goals, and find opportunities to grow revenue and deepen relationships.
- Negotiate commission rates, cashback offers, and campaign terms that create value for users and partners and support commercial goals.
- Build relationships with brands, affiliate networks, and agencies; secure access to relevant affiliate programs; and turn opportunities into active partnerships.
- Monitor account and campaign performance, identify drivers of results, and recommend improvements.
- Prepare presentations and business reviews that demonstrate the value delivered to partners.
- Improve account management processes, contribute to commercial priorities, and support new teammates as the team grows.
- Represent Joko in partner meetings and at industry events.
- Share merchant feedback and market insights with Product and Marketing to help shape Joko’s US offering.
Benefits
- Top-market compensation.
- Equity for everyone, with the opportunity to own a piece of what you build.
- A half-day each week dedicated to developing AI skills and exploring tools.
- Yearly offsite, team-building budget, and monthly in-person gatherings.
- Contribution to a ClassPass subscription.
- Eight weeks of fully paid leave for the second parent.
- Flexible remote work arrangements and, for employees living outside Paris, access to a coworking space and coworking budget.
- Ability to work from most countries for up to three months per year.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
