Account Manager

Baker Hughes • Sugar Land, TX

7d

About The Position

The Account Manager supports customer accounts, chemical program performance, and commercial success within Baker Hughes’ OFSE – Process Solutions – Chemicals (NAL Downstream) business. The role strengthens account relationships, coordinates technical service delivery, and helps identify opportunities that add value for customers. It supports field operations and commercial activities while ensuring compliance, service quality, and effective communication between customer teams and internal stakeholders.

Baker Hughes delivers chemical solutions and technical services for safe, reliable, and efficient refinery operations. The Account Manager works with customers and cross-functional teams to optimize performance, reduce risk, and support continuous improvement. The internal title for this role is Sales Specialist - Sales Enabler.

Requirements

• At least 1 year of experience in refinery process, downstream chemicals, chemical treatment, and industrial service delivery.
• A bachelor’s degree or higher in Chemistry, Petroleum Engineering, Chemical Engineering, or a closely related discipline from an accredited university.
• Strong communication, teamwork, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced, customer-facing environment.
• Analytical and problem-solving abilities to support chemical program performance.
• Ability to support commercial sales activities and technical field operations effectively.
• Valid work authorization in the country of employment; work authorization sponsorship is not available.

Nice To Haves

• Five years of experience with chemical processing at an Oil and Gas company is preferred.

Responsibilities

• Build long-term customer relationships through effective account management and understanding customer operational and business needs.
• Identify, coordinate, and collaborate with cross-functional teams to drive projects, technical sales initiatives, and customer solutions.
• Prepare and deliver business reviews and technical presentations to customers, leadership, and internal teams.
• Manage day-to-day refinery chemical program operations, including service activities, delivery systems, and performance monitoring.
• Support technicians and account representatives to ensure accurate execution of chemical applications and service standards.
• Communicate effectively and build trust with customer teams and internal business partners.
• Ensure compliance with Baker Hughes Sales & Service Standards at key customer accounts.
• Support commercial sales activities and technical field operations.

Benefits

• Work-life balance and well-being support
• Competitive medical and health benefits
• Life insurance and disability programs
• Financial savings and investment programs
• Additional elective or voluntary benefits
• Company-sponsored health and welfare programs
• Thrift Plan (401k)
• Potential eligibility for bonuses, subject to applicable benefit plans or policies

What This Job Offers

• Job Type: Full-time