Account Manager, Commercial

Grainger Businesses•Anaheim, CA
•$72,300 - $120,500•Hybrid

About The Position

The Account Manager will produce positive sales growth for a specific geography or vertical market, managing an average of 30 current accounts representing approximately $3 million to $4 million in annual business. The role uses Grainger’s Salesforce CRM for daily business activities and reports to the District Sales Manager of Commercial. The Account Manager understands customer goals, stays responsive to changing needs, and uses market knowledge and available resources to respond to developments in customers’ businesses. The role supports managed inventory tasks, provides solutions that grow profitable sales, and develops account penetration strategies—including regular business reviews for essential customers—to maximize sales.

Requirements

  • High school diploma or GED.
  • At least 3 years of direct outside sales experience.
  • Experience with sales forecasting, opportunity management, and customer planning.
  • Process discipline and the ability to align planning goals with a pipeline development process to grow market revenue.
  • Ability to use a sales process to uncover customer objections or concerns and determine appropriate solutions.
  • Ability to travel to each customer within the aligned market at least once per month, or more frequently as needed.

Responsibilities

  • Understand customer goals and remain alert and responsive to changing customer needs.
  • Use knowledge of market data and available resources to respond quickly to developments in customers’ businesses.
  • Oversee support of managed inventory tasks to deepen customer understanding, increase contacts within customer groups, and improve sales results.
  • Provide solutions based on Grainger’s value proposition to grow profitable sales.
  • Develop account penetration strategies, including regular business reviews for essential customers, to maximize sales.
  • Use Salesforce CRM to perform daily business activities.
  • Travel to each customer within the aligned market at least once per month, or more frequently as needed.

Benefits

  • Medical insurance with coverage starting on day one.
  • Dental insurance with coverage starting on day one.
  • Vision insurance with coverage starting on day one.
  • Life insurance with coverage starting on day one.
  • Six free licensed-therapist sessions each year.
  • 18 annual PTO days for full-time employees, prorated based on employment start date.
  • Six company holidays per year.
  • 6% company contribution to a 401(k) retirement savings plan each pay period, with no employee contribution required.
  • Employee discounts.
  • Tuition reimbursement.
  • Student loan refinancing.
  • Free financial counseling, education, and tools.
  • Maternity support programs and nursing benefits.
  • Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
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