Account Manager, Lombardy

RateHawk

7d • Remote

About The Position

RateHawk, part of Emerging Travel Group, is a travel-tech company operating across more than 220 markets. The Account Manager will maintain and develop client relationships, expand the company’s presence in Lombardy, and help grow partner performance and business opportunities. This is a remote vacancy for candidates residing in Lombardy, Italy. The role involves frequent business travel, approximately 40%–50% of working time, including client meetings, industry events, and other business-related events.

Requirements

• At least 3 years of successful experience across the full sales life cycle, focused on business development and account management for B2B companies.
• Fluent Italian and intermediate English.
• Reside in Lombardy, Italy.
• A car is mandatory for business trips.
• Be comfortable with data-driven decision-making and metrics, and have good numerical, Excel, and dashboard skills.
• Be proactive, ambitious, motivated, action-oriented, and results-focused; have an appetite for innovative technology and be comfortable in a fast-changing business environment.
• Be a team player with the ability to understand and work across a wide range of cultural contexts.

Nice To Haves

• Experience in the travel, IT, or e-commerce industries.
• Competence in API technology deals.

Responsibilities

• Expand and consolidate the company’s presence in the assigned territory.
• Maintain and develop relationships with signed partners, including tour operators, travel agencies, travel management companies, and OTAs, to increase their performance.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Follow up with existing and new partners and provide system training.
• Position the brand within the travel trade through product presentations and networking events.
• Address incident issues and ensure partner support.
• Oversee payments and ensure transaction processing is accurate.
• Spend approximately 40%–50% of working time on business trips, including client meetings, industry events, and other business-related events.
• Provide market and competitive-environment analysis.
• Provide regular, comprehensive reporting through CRM and internal systems.
• Maximize and develop API deals with potential and existing partners.

Benefits

• Flexible schedules and the opportunity to work remotely.
• An ambitious and supportive team.
• Internal programs for adaptation and training, soft-skills development, and leadership development.
• Partial compensation for participation in external training and conferences.
• Corporate English school with group and individual lessons and speaking clubs.
• Corporate prices on hotels and travel services.
• MyTime Day Off: an extra non-working day without loss of compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed