Account Manager (New York City)

RxSight, Inc.•New York, NY

3h•Onsite

About The Position

RxSight is an ophthalmic medical technology corporation that has commercialized the first adjustable intraocular lens customized after cataract surgery. The Account Manager (AM) leads sales for RxSight in an assigned territory and owns territory performance, driving Light Adjustable Lens (LAL) growth through trusted relationships with surgeons and practice staff, premium-technology positioning, and patient-flow optimization. The AM translates the Area Sales Director’s strategic priorities into territory activities and aligns growth initiatives with those priorities. The role leads strategic customer engagement through data-driven account plans, regional referral strategies, and collaboration with Customer Success (CS) team members to execute site-level growth opportunities. It includes ongoing territory planning and site-specific business reviews, with a focus on LAL adoption and same-store sales growth. The AM gathers customer and performance data to identify practice-level opportunities, guide resource allocation, influence LAL penetration, and coordinate cross-functional efforts as a trusted business partner to practices. This is a field-based position covering the New Jersey/New York area. The role is based in Northern New Jersey, New York City, or Long Island, and requires regular local travel to support customers and team members throughout the region. Candidates must reside in or near those areas. The position has no direct reports but owns territory sales performance and leads account-level growth initiatives in coordination with cross-functional colleagues. Training required for the role must be completed according to the company training plan; specified compliance courses are due within 30 days of hire and annually thereafter.

Requirements

Minimum 5 years of commercial or sales experience in the ophthalmic, medical device, or healthcare industry.
Commercial and sales acumen, including the ability to develop and execute account-level growth strategies that drive LAL adoption and same-store growth.
Working clinical and ophthalmic knowledge of practice workflows and patient-flow optimization, including the ability to guide and resolve clinic workflow issues.
Ability to interpret and act on clinical and commercial performance data.
Ability to co-lead strategic customer planning and execute business plans.
Knowledge of ophthalmic clinic and ambulatory surgery center (ASC) operations, particularly premium-technology positioning.
Excellent written and verbal communication skills.
Ability to manage multiple projects and deliver results against LAL growth objectives.
Advanced proficiency in Microsoft Office Suite, word processing, spreadsheet software, CRM tools, and commercial database solutions.
Must reside in or near Northern New Jersey, New York City, or Long Island and support regular local travel throughout the region.

Nice To Haves

Bachelor’s degree in Business, Life Sciences, or a related field preferred.
Experience in premium IOLs, refractive cataract workflows, or clinic/ASC optimization.
Demonstrated success in customer onboarding, business planning, or strategic account development.
Familiarity with CRM tools, patient-flow design, and co-management network development.
CCOA, COMT, COA, or similar certification.

Responsibilities

Execute area strategic priorities at territory level, directing daily sales and account activities toward high-value growth opportunities.
Support strategic initiatives, programs, and new product introductions that contribute to LAL adoption and account performance growth.
Review territory performance and identify LAL velocity, cycles, and at-risk trends within actionable timeframes.
Develop and manage site-level account plans aligned with area priorities and positive physician and patient experiences, in collaboration with territory CS partners.
Implement and maintain CRM documentation for accounts based on key engagement activities communicated by the Area Sales Director.
Lead regional optometrist (OD) referral engagement strategy to support the LAL patient pipeline.
Co-own and execute new-customer onboarding with CS partners, focusing on full-team alignment and time to first implant.
Conduct formal account business reviews, benchmarking LAL adoption trends, clinical outcomes, and economic impact, and adapting reviews as needed based on the data.
Partner with CS and the Area Sales Director to identify growth bottlenecks and develop adoption-focused solutions.
Coordinate account-level growth initiatives with cross-functional team members, including CS and Marketing.
Complete assigned position training and required compliance training within specified timelines.