district manager, New York City, NY
About The Position
As a District Manager, you develop Store Managers, create great customer experiences, support growth across Starbucks stores, and engage with local communities. The role directs a multi-unit portfolio of stores by planning district strategies and ensuring consistent implementation. You are a leader of leaders, building diverse teams with knowledge of their markets, communities, and customers. Using retail leadership experience, you will grow a portfolio of successful businesses by developing district-level strategies to achieve each store’s financial, operational, and customer-service goals while addressing individual store strengths and challenges. You will lead, motivate, coach, and strengthen Store Managers as team leaders, retail operators, and business owners. You will also serve as a resource on customer issues, staffing and management, store operations, and company policies and procedures.
Requirements
- 5+ years of retail experience managing two or more stores, departments, or units, including P&L, inventory, operations, and customer service.
- 5+ years of management experience leading a team of six or more, including training and coaching, with strong leadership and communication skills.
- 3+ years of experience in a customer-service-oriented role.
- Experience in a multi-unit environment and knowledge of retail or restaurant industry operations and financial reporting.
- Strong organizational, interpersonal, and problem-solving skills.
- Minimum high school diploma or GED. A college degree in business or a closely related field, or 4+ years of U.S. military service, may substitute for a portion of the required experience.
- Legal documentation establishing identity and eligibility to work legally in the country of application.
- Ability to work full time, with work regularly exceeding 40 hours per week, including variable hours such as early mornings, evenings, weekends, and/or holidays.
Responsibilities
- Develop district-level strategies to meet each store’s financial, operational, and customer-service goals.
- Address the unique strengths and challenges of individual stores.
- Motivate, coach, and strengthen Store Managers as team leaders, retail operators, and business owners.
- Provide expertise on customer issues, team staffing and management, store operations, and company policies and procedures.
- Develop teams that understand their markets, communities, and customers.
Benefits
- Medical, dental, and vision insurance
- Basic and supplemental life insurance
- Other voluntary insurance benefits
- Short-term and long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation from date of hire
- Sick time accrued at 1 hour for every 25 hours worked
- Eight paid holidays and two personal days per year
- 401(k) retirement plan with employer match for eligible partners
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings and financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- Student loan management resources and other educational opportunities
- Backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
