Account Manager - Industrial Chemicals

Veolia Environnement SA•Erie, PA

About The Position

Veolia is seeking an experienced Account Manager for its Chemical Solutions and Monitoring (CSM) division. The role works closely with customers across diverse industries to develop chemical water and process treatment solutions. The Account Manager serves as a technical advisor, building customer relationships and delivering solutions intended to improve water and energy sustainability, optimize profitability, and protect assets. The position includes incentive compensation eligibility and account assignment opportunities.

Requirements

  • A bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical), or at least 8 years of direct experience in the field and water treatment industry; high school education is required.
  • Chemical water treatment experience.
  • At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
  • Experience with consultative selling and technical solution development.
  • A full valid driver's license; a learner’s permit or G1/G2 class does not qualify.
  • Technical curiosity and strong problem-solving skills.
  • Proficiency in mathematical calculations and chemistry concepts.
  • Ability to conduct sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
  • Strong interpersonal and communication abilities.
  • Customer-focused mindset and active listening skills.
  • Excellent time management in fast-paced environments.
  • Ability to work independently and as part of a collaborative team.
  • Comfort working in industrial environments.
  • Ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.
  • Eligibility to lawfully work in the U.S. immediately; the employer will not sponsor U.S. work authorization.

Nice To Haves

  • Process treatment experience.
  • Openness to continuous learning and professional development.

Responsibilities

  • Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
  • Conduct sample testing and prepare Technical Service Reports that analyze customer data, interpret results, and recommend operational improvements.
  • Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews, to demonstrate measurable customer value.
  • Plan and communicate Value Generation Plans through projects that advance water and energy sustainability and improve asset protection.
  • Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
  • Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities to support year-over-year growth.
  • Follow all environmental, health, and safety policies and procedures.

Benefits

  • Medical, dental, and vision insurance starting day one.
  • Life insurance.
  • Paid time off.
  • Paid holidays.
  • Parental leave.
  • 401(k) plan with a 3% default contribution plus matching.
  • Flexible Spending and Health Savings Accounts.
  • AD&D insurance.
  • Disability insurance.
  • Tuition reimbursement.
  • Comprehensive technical and commercial training.
  • Career advancement opportunities.
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