Water Treatment Account Manager - Downstream Chemicals

Baker Hughes • Corpus Christi, TX

3d • Onsite

About The Position

The Water Treatment Account Manager - Downstream Chemicals manages customer relationships, supports account growth, and delivers solutions that create value for customers and the business. The role works closely with customers, technical experts, account representatives, and internal stakeholders to understand business requirements, identify opportunities, and execute commercial and technical initiatives.

The position manages existing refinery chemical water treatment business activities within assigned customer accounts, coordinates technical and commercial activities, supports account growth strategies, and develops customer partnerships. It also includes customer visits, business reviews, technical discussions, account planning, and collaboration with cross-functional teams. The role is based 100% onsite in Houston, Texas, with a Monday–Friday schedule from 8:00 AM to 5:00 PM.

The employer requires valid work authorization in the country of employment and is unable to sponsor work authorization. The role is eligible for company-sponsored health and welfare programs, the Thrift Plan (401k), and additional compensation such as bonuses, subject to applicable plan terms and policies.

Requirements

• Bachelor's degree from an accredited university or college.
• Experience with operation and chemical treatment of cooling towers, boilers, and industrial wastewater systems.
• Experience in Sales, Account Management, Customer Success, Business Development, or a related commercial role.
• Experience building and managing strategic customer relationships.
• Strong communication and interpersonal skills, with the ability to build trust and credibility with customers and colleagues.
• Experience supporting technical sales activities and customer-focused solutions.
• Strong presentation and stakeholder management capabilities.
• Ability to identify customer needs and translate them into business opportunities.
• Strong organizational and project coordination skills.
• Strong analytical and problem-solving capabilities.
• Ability to collaborate effectively across multiple functions and organizational levels.
• Ability to manage multiple priorities while maintaining a high level of customer service.
• Customer-focused mindset and commitment to delivering value and business results.
• Experience working in industrial, manufacturing, chemical processing, or related business environments.
• Commitment to operational excellence, compliance, and continuous improvement.
• Valid work authorization in the country of employment; work authorization sponsorship is not available.

Nice To Haves

• Degree preferably in Chemical Engineering or a similar science or engineering field.

Responsibilities

• Build and maintain long-term strategic customer relationships through effective account management.
• Understand customer business objectives, operational requirements, and growth opportunities to identify potential sales opportunities.
• Develop trusted partnerships with key customer stakeholders and serve as a primary point of contact.
• Identify, coordinate, and collaborate with internal teams to drive projects, technical sales initiatives, and innovative customer solutions.
• Support the development and execution of account growth strategies to achieve business objectives.
• Manage day-to-day operations of existing refinery chemical water treatment business activities within assigned customer accounts.
• Work with technicians, account representatives, and operational teams to ensure customer requirements are met.
• Develop, deliver, and lead business reviews, technical presentations, and commercial discussions with customers and internal stakeholders.
• Communicate customer needs and market insights to support continuous improvement and business growth.
• Monitor account performance and identify opportunities to improve customer satisfaction and operational effectiveness.
• Support commercial activities, opportunity development, and account planning.
• Ensure effective communication and collaboration between customers and internal teams.
• Follow established Sales and Service Standards to ensure compliance and consistent service delivery.
• Maintain accurate account information, activity documentation, and customer engagement records.
• Promote a customer-focused culture while supporting business goals and operational excellence.

Benefits

• Career development and training opportunities
• Medical and wellness benefits
• Financial and retirement programs
• Additional voluntary benefits
• Company-sponsored health and welfare programs
• Thrift Plan (401k)
• Additional forms of compensation such as bonuses, subject to applicable plans or policies

What This Job Offers

• Job Type: Full-time