Account Manager - Water Treatment Chemicals

Water Technologies•Albany, NY

About The Position

Veolia is seeking an Account Manager for its Chemical Solutions and Monitoring (CSM) division. The role works with customers across diverse industries to develop chemical water treatment solutions and build strong customer relationships. The Account Manager serves as a technical advisor, helping customers improve energy and water sustainability, optimize profitability, and protect assets. Travel is primarily day travel, with minimal overnight travel. The position offers a defined path for growth and success within Veolia, technical and commercial training, career advancement opportunities, incentive compensation eligibility, and account assignment opportunities.

Requirements

Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technology (Chemical, Industrial, or Mechanical) is preferred; alternatively, at least 8 years of direct field and water treatment industry experience qualifies, with a high school education required.
Experience in chemical water and process treatment.
At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
Full valid driver's license; a learner’s permit or G1/G2 class does not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to perform sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities, active listening, and a customer-focused mindset.
Excellent time management in fast-paced environments.
Ability to work independently and as part of a collaborative team.
Comfort working in industrial environments.
Ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.
Must be eligible to work lawfully in the U.S. immediately; the employer will not sponsor U.S. work authorization.

Nice To Haves

Openness to continuous learning and professional development.

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, and Memchem.
Conduct sample testing and prepare Technical Service Reports that analyze customer data, interpret results, and recommend operational improvements.
Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews, to demonstrate measurable customer value.
Plan and communicate Value Generation Plans through projects that advance water and energy sustainability and improve asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities to support year-over-year growth.
Follow all EHS policies and procedures and work safely at all times.