Account Manager - Water and Process Treatment Chemicals

Water Technologies•Billings, MT

About The Position

Veolia is seeking an experienced Account Manager for its Chemical Solutions and Monitoring (CSM) division. The role works closely with customers across diverse industries to develop chemical water and process treatment solutions, serving as a technical advisor and building customer relationships. The position focuses on improving energy and water sustainability, optimizing profitability, and protecting customer assets through technical service, account management, and business development. The Account Manager develops and optimizes treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications; tests samples; analyzes customer data; and recommends operational improvements. The role also manages service and value-generation plans, business reviews, revenue targets, margins, pricing, and commercial negotiations, while identifying recurring and profitable business opportunities. The position requires safe work practices and may involve lifting and carrying up to 50 pounds as needed, with frequency varying by worksite. Veolia describes itself as a global environmental services company operating across five continents with nearly 218,000 employees. Its Water Technology Business works on challenges related to water scarcity, quality, productivity, and energy. Applicants must be eligible to work lawfully in the United States immediately; the employer will not sponsor work authorization for this opportunity.

Requirements

Bachelor’s degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred; alternatively, at least 8 years of direct experience in the field and water treatment industry qualifies. High school education is required.
Chemical water and process treatment experience.
At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
Full valid driver’s license and willingness to travel; a learner’s permit or G1/G2 class does not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to conduct sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities.
Customer-focused mindset and active listening skills.
Excellent time management in fast-paced environments.
Ability to work independently and collaboratively as part of a team.
Comfort working in industrial environments.
Ability to lift and carry up to 50 pounds as needed; frequency varies by worksite.
Must be eligible to work lawfully in the United States immediately; the employer will not sponsor applicants for U.S. work authorization.

Nice To Haves

Bachelor’s degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical).
Openness to continuous learning and professional development.

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
Conduct sample testing and prepare Technical Service Reports that analyze customer data, interpret results, and recommend initiatives to improve customer operations.
Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews, to demonstrate measurable customer value.
Plan and communicate Value Generation Plans through projects that promote water and energy sustainability and improve asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities to support year-over-year growth.
Follow all EHS policies and procedures and work safely at all times.
Build customer relationships and provide technical advice and treatment solutions across diverse industries.