Account Manager - Water and Process Treatment Chemicals

Veolia Environnement SA • Billings, MT

2d

About The Position

Veolia is seeking an experienced Account Manager for its Chemical Solutions and Monitoring (CSM) division. The role works closely with customers across diverse industries to develop advanced chemical water and process treatment solutions. The Account Manager serves as a technical advisor, building customer relationships and delivering solutions that support water and energy sustainability, profitability, and asset protection.

The position covers chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications. It combines technical service, account management, business development, and commercial responsibilities, while requiring adherence to environmental, health, and safety policies. The position is listed as a standard contract type; the description does not specify a fixed-term contract.

Requirements

• Bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical) is preferred; alternatively, at least 8 years of direct field and water treatment industry experience qualifies. High school education is required.
• Experience in chemical water and process treatment.
• At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
• Experience with consultative selling and technical solution development.
• Full valid driver's license; learner’s permits and G1/G2 class licenses do not qualify.
• Technical curiosity and strong problem-solving skills.
• Proficiency in mathematical calculations and chemistry concepts.
• Ability to perform sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
• Strong interpersonal and communication abilities, active listening, and a customer-focused mindset.
• Excellent time management in fast-paced environments.
• Ability to work independently and collaboratively as part of a team.
• Comfort working in industrial environments.
• Openness to continuous learning and professional development.
• Ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.
• Must be eligible to work lawfully in the U.S. immediately; the employer will not sponsor U.S. work authorization.

Nice To Haves

• A bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical).

Responsibilities

• Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
• Conduct sample testing and prepare Technical Service Reports that analyze customer data, interpret results, and recommend operational improvements.
• Execute the Account Management Excellence Program, including service plans, value generation plans, and business reviews to demonstrate measurable customer value.
• Plan and communicate value generation projects that promote water and energy sustainability and improve asset protection.
• Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
• Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities to support year-over-year growth.
• Follow all environmental, health, and safety policies and procedures and work safely at all times.

Benefits

• Medical, dental, and vision insurance starting on day one.
• Life insurance.
• Paid time off.
• Paid holidays.
• Parental leave.
• 401(k) plan.
• Flexible spending and health savings accounts.
• AD&D insurance.
• Disability insurance.
• Tuition reimbursement.
• Opportunity for advancement and career development.
• Training in valuable skills.
• Opportunity to take on new challenges.
• Strong leadership team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED