Account Manager Enterprise Partnerships, Greater Philadelphia Area

Aledade PBC•Cherry Hill, NJ

3d•Remote

About The Position

The Account Manager serves as a strategic partner, business coach, and advocate for medical practices in their portfolio. The role manages day-to-day relationships with physicians, providers, and healthcare executives, helping practices succeed under Value-Based Care (VBC) contracts and improve financial performance and patient health outcomes. This primarily remote position supports accounts in the Greater Philadelphia area, including Philadelphia and southern New Jersey. It requires approximately 20–25% regional travel, typically monthly on-site visits of 1–3 days per account, often as day trips. Schedules vary according to client needs, and candidates must have reasonable driving distance or easy regional flight access to partner locations.

Requirements

At least 5 years of experience communicating with executives, both in writing and verbally.
Demonstrated knowledge of value-based care contracts across all patient types.
At least 6–8 years of relevant experience and competencies, including practice management, project management, account management, analytical problem-solving, and strategic insight using healthcare analytical skills.
Ability to travel for on-site partner check-ins, anticipated once per month per account for 1–3 days across the Greater Philadelphia area.
Ability to sit for prolonged periods and extensively use computers and a keyboard; occasional walking and lifting may be required.

Nice To Haves

Graduate of an accredited college or university in nursing, social work, health technology, or an information technology-related program.
Eight years of significant, relevant medical practice management experience may be accepted in lieu of educational requirements, particularly with significant administrative experience in a clinic setting.
Excellent organizational, project-management, and team-building skills.
Familiarity with process-mapping and workflow-analysis tools.
Advanced PowerPoint/slides, Excel/sheets, and other data-visualization skills, and willingness to learn additional software applications.

Responsibilities

Develop and nurture relationships with physicians, providers, and healthcare system executives to support financial and quality performance.
Manage account performance across financial outlook, quality and clinical management, population health, care-management training, HEDIS and STARs performance, and operational enhancements.
Use data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.
Develop project plans to achieve key organizational objectives.
Assist in training office staff, physicians, and providers on processes and technologies in coordination with Aledade’s Value Based Care Curriculum.
Continuously assess practices’ and staff members’ training needs.
Communicate contract goals and current performance at organizational, site, and provider levels to align stakeholders on VBC goals and objectives.
Present outcomes-oriented overviews of performance initiatives and their organizational impact.
Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos, including practice performance, financial outcomes and projections, and contract terms at practice and ACO levels.
Proactively surface root causes of issues affecting practice performance to central leadership.
Adapt to evolving organizational needs and take on additional duties as necessary.

Benefits

Flexible work schedules and remote work availability for many roles.
Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
21 days of PTO in the first year.
Two paid volunteer days and 11 paid holidays.
12 weeks of paid parental leave for all new parents.
Six weeks of paid sabbatical after six years of service.
Educational Assistant Program and Clinical Employee Reimbursement Program.
401(k) with up to 4% match.
Stock options.
Bonuses and equity.