Account Manager Enterprise Partnerships, Greater Philadelphia Area

Aledade PBC • Camden, NJ

1d • $90,000 - $100,000 • Remote

About The Position

Aledade is seeking an Account Manager to serve as a strategic partner, business coach, and advocate for medical practices in the Greater Philadelphia area. The Account Manager is the day-to-day anchor for assigned practice relationships, using data to identify performance gaps and working with physicians and healthcare executives to improve financial results and patient outcomes through value-based care (VBC) contracts.

The role owns account relationships across financial performance, quality and clinical management, population health, care management training, HEDIS and Stars performance, and operational improvement. It uses analytics to monitor practice performance, develops project plans, supports training, and communicates contract goals and performance results to practice leaders and executives. The position is primarily remote, with approximately 20–25% regional travel for on-site partner visits—typically once per month per account for one to three days, often as day trips. Candidates must live within reasonable driving distance or have convenient regional flight access.

Aledade PBC is a public benefit corporation founded in 2014 that supports independent primary care practices, health centers, and clinics in delivering better care and succeeding in value-based care. The organization describes its culture as collaborative, inclusive, and remote-first, with a mission to strengthen primary care and improve health care for patients, practices, and society.

Requirements

• At least 5 years of experience with executive-level written and verbal communication.
• Demonstrated knowledge of value-based care contracts across all patient types.
• At least 6 years of relevant experience in practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.
• Ability to travel for on-site partner check-ins, anticipated approximately once per month per account for 1–3 days across the Greater Philadelphia area, subject to practice needs.
• Ability to sit for prolonged periods and extensively use computers and a keyboard; occasional walking and lifting may be required.

Nice To Haves

• Graduate of an accredited college or university in nursing, social work, health technology, or an information technology-related program.
• Eight years of significant relevant work experience in medical practice management may be accepted in lieu of educational requirements, particularly with significant administrative experience in a clinic setting.
• Excellent organizational, project management, and team-building skills.
• Familiarity with process-mapping and workflow-analysis tools.
• Advanced PowerPoint or slides, Excel or sheets, and other data-visualization skills, and willingness to learn additional software applications.

Responsibilities

• Develop and nurture relationships with physicians, providers, and healthcare system executives to support financial and quality performance.
• Own account relationships across financial performance and outlook, quality and clinical management, population health, care management training, HEDIS and Stars performance, and operational improvements.
• Use data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.
• Develop project plans to achieve key organizational objectives.
• Assist in training office staff, physicians, and providers on processes and technologies, coordinating with Aledade’s Value Based Care Curriculum.
• Continually assess practices’ and staff’s training needs.
• Communicate VBC contract goals and current performance at organizational, site, and provider levels, supporting aligned understanding of goals and objectives.
• Provide outcomes-oriented overviews of performance initiatives and their organizational impact.
• Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos as needed.
• Prepare or coordinate information on practice performance, financial outcomes and projections, and contract terms for practice- and ACO-level executives.
• Proactively surface root causes of issues affecting practice performance to central leadership.
• Take on additional duties as organizational needs and priorities evolve.

Benefits

• Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
• 21 days of PTO in the first year.
• Two paid volunteer days and 11 paid holidays.
• 12 weeks of paid parental leave for all new parents.
• Six weeks of paid sabbatical after six years of service.
• Educational Assistant Program and Clinical Employee Reimbursement Program.
• 401(k) with up to 4% match.
• Stock options.
• Flexible work schedules and remote work are available for many roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed