Branch Manager - Greater Philadelphia Market Hire - Philadelphia, PA

JPMorganChase • Philadelphia, PA

6d • Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment that puts employees and clients first, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to support clients’ financial needs.

You will complete the Branch Manager Training Program before being considered for placement. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act qualifications for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment is contingent on meeting these requirements, including successful registration after starting and completing required renewals and updates.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings; travel may be out of state.
• Successful completion of the Branch Manager Training Program before consideration for placement as a Branch Manager.
• Meet Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators, including the required review of criminal conviction history, credit report, NMLS information, and other relevant information.
• NMLS registration under the SAFE Act, or updating an existing registration as necessary, with successful registration immediately after the start date and timely completion of annual renewals and required updates.
• Any felony conviction within the last seven years disqualifies candidates from consideration.

Nice To Haves

• College degree or military equivalent.
• Passion for creating exceptional client experiences and fostering an engaging branch culture.
• Proven ability to coach and empower employees.
• Ability to organize competing priorities and develop plans for growth and success.
• Strong decision-making skills in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment.
• Ability to influence, educate, and connect people with technology.

Responsibilities

• Lead the branch team by communicating a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies and achieve branch goals for growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Coach, provide feedback to, and celebrate the successes of employees to build a high-performing team.
• Encourage ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment and integrity, protect clients and the company, and follow policies and procedures.
• Help team members, partners, and clients connect with and use technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED