Branch Manager - Greater Philadelphia Market Hire - Philadelphia, PA

JPMorgan Chase & Co.•Philadelphia, PA
•Onsite

About The Position

As a Branch Manager in a Chase branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for employees and clients, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. The role also involves building lasting client relationships, engaging with local businesses and the community, and maintaining a strong risk and control environment. Before placement, you must successfully complete the Branch Manager Training Program. The role requires travel as needed for in-person training and meetings, which may include out-of-state travel. This position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent on compliance with these requirements.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Successful completion of the Branch Manager Training Program before placement.
  • Ability to satisfy Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and register or update registration with NMLS under the SAFE Act.
  • Demonstrated leadership, coaching, and employee empowerment skills.
  • Ability to manage competing priorities and organize branch operations while planning for growth.
  • Strong decision-making skills and ability to lead in a fast-paced, changing environment.
  • Experience creating and maintaining a strong risk and control environment and commitment to operational integrity and policies.
  • Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Lead the branch team by sharing a clear vision and demonstrating company values.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition.
  • Promote ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, use sound judgment, act with integrity, protect clients and the company, and follow policies and procedures.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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