Account Manager Enterprise Partnerships, Utah/Montana

Aledade PBC•Bozeman, MT
•$90,000 - $100,000•Remote

About The Position

The Account Manager serves as a strategic partner, business coach, and advocate for medical practices in their portfolio. The role manages day-to-day relationships with physicians, providers, and healthcare executives, using data to identify performance gaps and help practices succeed under value-based care (VBC) contracts. This work supports financial performance, shared savings, and improved patient health outcomes. The position owns account relationships across financial and quality performance, clinical and population health management, care management training, HEDIS and STARs performance, and operational improvements. The Account Manager uses analytics to track and communicate performance, develops project plans, coaches practice staff and clinicians on processes and technology, and coordinates executive-facing materials with internal and external stakeholders. This is primarily a remote role, with candidates required to have reasonable driving distance or regional flight access for in-person partner visits. Regional travel is approximately 20–25%, generally involving monthly visits of 1–3 days per account in Utah and Montana; schedules vary with practice needs. Compensation is $90,000–$100,000 base salary, plus bonuses and equity.

Requirements

  • At least 5 years of experience communicating with executives, both in writing and verbally.
  • Demonstrated knowledge of value-based care contracts across all patient types.
  • At least 6–8 years of relevant experience, including competencies in practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.
  • Ability to travel for on-site partner check-ins in Utah and Montana, anticipated once per month per account for 1–3 days.
  • Ability to live within reasonable driving distance or have easy regional flight access for monthly multi-day on-site account visits.
  • Ability to sit for prolonged periods and use computers and a keyboard extensively; occasional walking and lifting may be required.

Nice To Haves

  • Graduate of an accredited college or university in nursing, social work, health technology, or an information technology-related program.
  • At least 8 years of significant, relevant medical practice management experience may be accepted in lieu of educational requirements, particularly with significant clinic administrative experience.
  • Excellent organizational, project management, and team-building skills.
  • Familiarity with process mapping and workflow analysis tools.
  • Advanced PowerPoint/slides, Excel/sheets, and other data visualization skills.
  • Willingness to learn additional software applications.

Responsibilities

  • Develop and nurture relationships with physicians, providers, and healthcare system executives to support financial and quality performance.
  • Manage account performance across financial outlook, quality, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.
  • Use data analytics tools to monitor and communicate practice performance against objectives and strategic plans.
  • Develop project plans to achieve organizational objectives.
  • Assist with training office staff, physicians, and providers on processes and technologies in coordination with Aledade’s Value Based Care Curriculum.
  • Continually assess practices’ and staff’s training needs.
  • Communicate contract goals and current performance at organizational, site, and provider levels to align understanding of VBC goals and objectives.
  • Present outcomes-oriented summaries of performance initiatives and their organizational impact.
  • Coordinate with internal and external stakeholders to prepare recurring executive-facing presentations and memos as needed.
  • Provide external executives with practice- and ACO-level information, which may include practice performance, financial outcomes or projections, and contract terms.
  • Advise central leadership by proactively identifying and surfacing root causes of issues affecting practice performance.
  • Take on additional duties as needed in response to evolving organizational needs and priorities.
  • Travel for on-site partner check-ins in Utah and Montana, anticipated approximately once per month per account for 1–3 days.

Benefits

  • Flexible work schedules and remote work availability for many roles.
  • Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
  • 21 days of PTO in the first year.
  • Two paid volunteer days and 11 paid holidays.
  • 12 weeks of paid parental leave for all new parents.
  • Six weeks of paid sabbatical after six years of service.
  • Educational Assistant Program and Clinical Employee Reimbursement Program.
  • 401(k) with up to 4% match.
  • Stock options.
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