Account Manager Enterprise Partnerships, Utah/Montana

Aledade PBC • Billings, MT

4d • Remote

About The Position

Aledade is hiring an Account Manager to serve as a strategic partner, business coach, and advocate for medical practices in their portfolio. The role supports practices as they transition to value-based care, using data and close collaboration with physicians and healthcare executives to identify performance gaps, improve financial results, and support better health outcomes. The Account Manager owns day-to-day partner relationships and performance across financial, quality, clinical, population health, care management, HEDIS and STARs, and operational domains. The position is primarily remote and requires approximately 20–25% regional travel for on-site visits to partner practices in Utah and Montana. Visits are anticipated about once per month per account, typically lasting 1–3 days, with schedules varying according to client needs. Candidates must live within reasonable driving distance or have convenient regional flight access.

Requirements

• At least 5 years of experience with executive-level written and verbal communication.
• Demonstrated knowledge of value-based care contracts across all patient types.
• At least 6–8 years of relevant experience, including competencies in practice management, project management, account management, analytical problem-solving, and strategic insight using healthcare analytical skills.
• Ability to travel for on-site partner check-ins in Utah and Montana, anticipated approximately once per month per account for 1–3 days.

Nice To Haves

• Graduate of an accredited college or university in nursing, social work, health technology, or an information technology-related program.
• Eight years of significant, relevant medical practice management experience may be accepted in lieu of educational requirements, particularly with significant administrative experience in a clinic setting.
• Excellent organizational, project management, and team-building skills.
• Familiarity with process mapping and workflow analysis tools.
• Advanced PowerPoint/slides, Excel/sheets, and other data visualization skills, and willingness to learn additional software applications.

Responsibilities

• Develop and nurture relationships with physicians, providers, and healthcare system executives to support financial and quality performance.
• Own account relationships across financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.
• Use data analytics tools to monitor and communicate practice performance against objectives and strategic plans.
• Develop project plans to achieve key organizational objectives.
• Assist in training office staff, physicians, and providers on processes and technologies, coordinating with Aledade's Value Based Care Curriculum.
• Continually assess practice and staff training needs.
• Communicate contract goals and current performance at organizational, site, and provider levels to align understanding of value-based care objectives.
• Present outcomes-oriented overviews of performance initiatives and their organizational impact.
• Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos, including information on practice performance, financial outcomes and projections, and contract terms.
• Proactively advise central leadership by surfacing root causes of issues affecting practice performance.
• Take on additional duties as needed to adapt to evolving organizational needs and priorities.
• Travel to partner sites in Utah and Montana for on-site account check-ins.

Benefits

• Flexible work schedules and remote work availability for many roles.
• Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
• 21 days of PTO in the first year.
• Two paid volunteer days and 11 paid holidays.
• 12 weeks of paid parental leave for all new parents.
• Six weeks of paid sabbatical after six years of service.
• Educational Assistant Program and Clinical Employee Reimbursement Program.
• 401(k) with up to 4% match.
• Stock options.
• Bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed