Account Manager Enterprise Partnerships, NE & Central Pennsylvania

Aledade PBC•Scranton, PA

2d•$90,000 - $100,000•Remote

About The Position

The Account Manager serves as a strategic partner, business coach, and advocate for medical practices in their portfolio. The role is the day-to-day anchor for practice relationships, using data to identify performance gaps and working with physicians and healthcare executives to help practices succeed in Value-Based Care (VBC) contracts. The position supports financial performance and shared savings while contributing to improved community health outcomes. This is primarily a remote role, with approximately 20–25% regional travel for on-site partner check-ins across northeastern and central Pennsylvania. Visits are expected about once per month per account and typically last 1–3 days, often as day trips; schedules vary according to practice needs. Candidates must live within reasonable driving distance or have convenient regional flight access.

Requirements

At least 5 years of experience communicating with executives, both in writing and verbally.
Demonstrated knowledge of value-based care contracts across all patient types.
At least 6–8 years of relevant experience and competencies, including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytics.
Ability to travel for on-site partner check-ins in northeastern and central Pennsylvania, anticipated about once per month per account for 1–3 days, often as day trips.

Nice To Haves

Graduate of an accredited college or university in nursing, social work, health technology, or an information technology-related program.
Eight years of significant, relevant medical practice management experience may be accepted in lieu of educational requirements, particularly with significant administrative experience in a clinic setting.
Excellent organizational, project management, and team-building skills.
Familiarity with process mapping and workflow analysis tools.
Advanced PowerPoint/slides, Excel/sheets, and other data visualization skills, and willingness to learn additional software applications.

Responsibilities

Develop and nurture relationships with physicians, providers, and healthcare system executives to support financial and quality performance.
Manage account performance across financial outlook, quality and clinical management, population health, care management training, HEDIS and STARs performance, and operational improvements.
Use data analytics tools to monitor and communicate practice performance against objectives and strategic plans.
Develop project plans to achieve key organizational objectives.
Assist with training office staff, physicians, and providers on processes and technologies, in coordination with Aledade’s Value Based Care Curriculum; continually assess training needs.
Communicate VBC contract goals and current performance at organizational, site, and/or provider levels, and explain the organizational impact of performance initiatives.
Coordinate with internal and external stakeholders to prepare recurring executive-facing presentations and memos, including practice- and ACO-level performance data, financial outcomes and projections, and contract terms.
Proactively advise central leadership by identifying root causes of issues affecting practice performance.
Take on additional duties as needed to respond to evolving organizational needs and priorities.

Benefits

Flexible work schedules and remote work availability for many roles.
Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
21 days of PTO in the first year.
Two paid volunteer days and 11 paid holidays.
12 weeks of paid parental leave for all new parents.
Six weeks of paid sabbatical after six years of service.
Educational Assistant Program and Clinical Employee Reimbursement Program.
401(k) with up to 4% match.
Stock options.
Bonuses.