Account Manager - Bond & Specialty Insurance - Hartford, CT

VetJobs•Hartford, CT

12d•$53,800 - $88,800

About The Position

The Account Manager performs standard duties using established procedures on assignments of moderate complexity. The role follows standard policies, works within moderate limits to process applications, and uses procedural knowledge and skills to complete tasks. The position supports Bond and Specialty Insurance activities across Management Liability, Surety, and Operations. Strong preference is given to candidates with Surety Bond experience.

Requirements

High school diploma or equivalent.
Associate's degree or one year of work experience.
Basic software skills, including Windows and Microsoft Office.
Demonstrated effective verbal, written, and listening communication skills.

Nice To Haves

Bachelor's degree.
Typically two or more years of experience in the insurance industry.
Intermediate understanding of insurance terms and underwriting instructions.
Intermediate customer focus and ability to provide service excellence to internal or external clients.
Basic proficiency with Microsoft Office applications (Word, Excel, Outlook) and ability to learn computer systems.
Surety Bond experience.

Responsibilities

Bill, assemble, and distribute Bond products according to procedural guidelines.
Book and issue policies.
Understand policy documents and solicitation requirements.
Pre-populate workbooks with readily available financial and other data.
Pull prospect lists from the Vault for underwriting teams.
Scrub and distribute new business leads from Middle Market to underwriting teams.
Assist with Polaris training for new underwriters.
Process new Surety business, including extended-time and warranty provisions.
Set up renewal solicitation for each underwriting team and store proof of notice in the EFC.
Pull credit, Guidestar, Westlaw, and ERISA reports.
Close out bonds with extended-time or warranty provisions.
Process new business and closeouts involving deviated commission scales.
Manage the Final Contract Price report process, including pulling reports, compiling final price information, sending it to the agent, managing the process through final closeout, and processing overrun or underrun premiums.
Process new business involving joint ventures and co-sureties.
Assist with audits and set up QAP forms and action plans.
Process cancellations and mid-term changes, including Surety riders.
Follow up on non-payments.
Review delinquent payments, follow up with agencies, and monitor and review past-due obligations at 60 and 90 days.
Perform other duties as assigned.