Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Hartford, CT

Amgen•Hartford, CT

11d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its products to physicians and healthcare professionals and manage a territory focused on IgG4-related disease (IgG4-RD). The role involves establishing product sales and providing disease information and education to medical professionals and other external customers involved in patient care. The successful candidate will use a consultative, technically informed selling approach to help healthcare professionals who treat IgG4-RD patients. The position requires strategic account planning, collaboration with internal cross-functional partners, and engagement with healthcare organizations and key opinion leaders. The role carries a strong focus on patient-centered education, corporate compliance, and documentation. The position is based in the Hartford, Connecticut area and requires approximately 20–30% travel, including some overnight and weekend commitments. The role may be hired at Account Manager Level 4 or Specialty Account Manager Level 5.

Requirements

For Account Manager Level 4: Bachelor's degree and 3 years of qualifying sales experience; or associate degree and 6 years; or high school diploma/GED and 8 years. Qualifying experience is in pharmaceutical, biotech, or medical device sales, or hospital sales.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
Approximately 20–30% travel, including some overnight and weekend commitments.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional and proactive demeanor.
Strong interpersonal skills.

Nice To Haves

Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
3+ years of experience in rare disease or orphan drugs; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
Experience operating in a matrix selling environment and collaborating with patient services, market access, medical affairs, and reimbursement, with a significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet spaces.
Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that do not always lend themselves to simple segmentation.
Documented track record of consistent, exceptional performance.
Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while adhering to corporate compliance guidelines.
Implement marketing plan goals through execution of a strategic account business plan.
Work in a matrix environment with Case Managers, Medical Affairs, the Patient Access team, and other relevant parties.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national KOLs in the assigned geography and therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative selling approach and technical, solution-oriented techniques to meet the needs of healthcare professionals treating IgG4-RD patients.
Follow corporate policies and compliance requirements, including appropriate documentation and reporting.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.