Account Manager (Inside Sales)

Cope Plastics•Huntsville, AL

About The Position

The Account Manager (Inside Sales) supports customers through sales and customer service, providing quality products and long-term solutions. The role prospects new business, identifies revenue opportunities, assists customers with material and application needs, and manages orders from entry through fulfillment. It also works with sales and market leadership on pricing, market conditions, target accounts, and new products. Travel to customer sites and company or industry events is required as needed.

Requirements

High school diploma or GED, plus a minimum of two years of college education, or equivalent capabilities.
Excellent customer interaction and communication skills.

Nice To Haves

A minimum of three years of industrial sales and/or customer service experience is preferred.
Industrial sales experience is a plus.

Responsibilities

Prospect new business opportunities and identify revenue opportunities.
Provide material and application assistance, determine customer needs, and recommend products or fabrication services.
Calculate quote pricing, material yields, and labor to optimize profit margin.
Share information about customers and order status with the sales team.
Manage order entry and the order flow process to ensure customer satisfaction.
Work with the Branch Manager, Outside Sales, and Market Managers on competitive and strategic pricing, market conditions, key and target account projects, and new products.
Travel as required to customer sites, trade shows, sales training, and company-wide sales meetings.