Account Manager, Inside Sales

OnLogic • South Burlington, VT

6d • Onsite

About The Position

As a full-time member of OnLogic’s Sales Team, the Account Manager, Inside Sales helps drive revenue growth and customer satisfaction by handling inbound customer inquiries and supporting existing customer retention and expansion. The role works with a global team to manage sales funnels, respond to inquiries, qualify leads, and build strong customer relationships. It is suited to someone with early-career sales, account management, or customer-facing experience who is eager to learn and grow in the technology industry.

The position requires an onsite presence at OnLogic’s South Burlington, Vermont, or Cary, North Carolina, office. The Account Manager learns the product line and provides consultative guidance to help customers select technical hardware and edge computing solutions. Sales cycles range from quick transactional orders to guided technical solution sales. The role also works cross-functionally with teams such as engineering and operations to address customer challenges and support smooth delivery.

OnLogic designs and manufactures specialized edge computing solutions for customers worldwide. The company describes its values as Open, Fair, Innovative, and Independent, and emphasizes transparency, employee feedback, diversity, inclusion, and a safe, harassment-free workplace.

Requirements

• 1–3 years of experience in sales, account management, customer success, or B2B customer-facing roles.
• Bachelor’s degree in Business, Marketing, Communication, or a related field, or equivalent practical experience in a sales or support environment.
• Eager, proactive attitude toward learning hardware solutions and consultative selling principles.
• Ability to work in the U.S. without visa sponsorship, now and in the future.
• Strong organizational skills and ability to structure daily workload and manage a sales pipeline.
• Clear, professional communication skills for building trust with technical buyers and business contacts.
• Technical aptitude and interest in collaborating with internal teams to solve customer challenges.

Nice To Haves

• Technology background.

Responsibilities

• Manage lead qualification, initial contact, and sales funnel progression to help expand customer accounts.
• Handle inbound customer inquiries while focusing on retaining and growing existing accounts.
• Learn the product line and provide consultative guidance to help customers select technical hardware and edge computing solutions.
• Manage day-to-day customer relationships across inbound prospects and growing accounts.
• Guide sales cycles ranging from transactional orders to guided technical solution sales.
• Work with customers on orders, pricing, and account terms to achieve sales goals and support account health.
• Use organizational skills and problem-solving to assist customers and deliver a positive experience.
• Collaborate with internal teams, including engineering and operations, to resolve customer challenges and ensure smooth delivery.
• Organize daily workload and sales pipeline with personal accountability and team support.
• Learn new processes, hardware technologies, and emerging industry trends.

Benefits

• Competitive salary based on experience and role requirements.
• Comprehensive benefits package.
• 401(k) plan with 3% employer contribution.
• Annual profit share bonus.
• Paid maternity and paternity leave.
• Short- and long-term disability.
• Personal development plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level