Account Manager l

ChemTreat•Eau Claire, WI

18h

About The Position

This water treatment technical representative position focuses on maintaining and expanding the business base by maximizing the profitability of assigned customer accounts. The role recommends and applies basic water treatment applications and solutions, monitors treatment effects, and communicates program results to ChemTreat Account Managers and customers. The representative provides professional, high-quality customer and technical service, performs basic water testing and measurements, documents results in reports, and shares quantitative data with customers. The role also provides technical guidance to junior technicians and supports system improvement projects.

Requirements

Bachelor of Science; an engineering or technical degree is preferred.
3–5 years of experience in water treatment, chemical, or adjacent industries.
Technical and analytical skills.
Communication, interpersonal, teamwork, and leadership skills.
Advanced problem-solving skills.
Knowledge of the company’s product portfolio and application uses.
Ability to work with limited supervision.
Strong verbal and written communication skills.
Ability to learn new operating systems.
Microsoft Office (Word, Excel, and PowerPoint) or equivalent skills.
Ability to meet the physical demands described, including lifting and carrying heavy pails and maneuvering drums weighing 250–800 pounds.
Ability to travel as required by the size of the assigned territory and to drive short and long distances within DOT regulations.

Responsibilities

Perform water analysis and advanced problem-solving to apply appropriate chemical solutions and monitor their effects.
Perform required services in accordance with contractual obligations.
Calibrate pumps and perform repairs to restore chemical feeds.
Monitor product feed rates and their impact on water samples, adjusting treatment programs when gaps are detected.
Provide technical guidance and instruction to junior technicians.
Enter results into software and communicate them using service reports.
Assist with water-related system improvement projects.
Monitor product inventories.
Use and maintain company equipment in good, clean condition.
Perform other duties as assigned by the manager.