Account Manager

AWP Safety • Salt Lake City, UT

18d

About The Position

The Account Manager represents AWP Safety to prospective and existing accounts in utility, construction, engineering, and event categories within an assigned regional territory. The role is responsible for maintaining existing business and generating new business through personal and telephone communication, while gathering and understanding industry trends to support competitiveness in the traffic control market.

The Account Manager develops relationships with key decision-makers, creates and implements profitable territory growth plans, manages sales opportunities and forecasts, and supports a strong customer experience. The role collaborates with sales, operations, inside sales, billing, collections, and accounts receivable teams to grow accounts, support customer retention, and ensure effective service and billing. The position requires extensive travel within the assigned territory and a work week of 45 or more hours, with hours varying according to workload and travel.

Requirements

• At least 3 years of sales experience with demonstrated customer service acumen.
• Valid driver's license.
• Bachelor's degree in a business-related field or equivalent work experience.
• Demonstrated record of successful B2B selling.
• Experience with CRM.
• Availability to work and travel within the assigned territory 75% of the time.
• Excellent interpersonal, written, presentation, and sales skills.
• Strong sales instincts and drive; self-motivated, persistent, and focused.
• Strong project management, organizational, and time-management skills.
• Excellent problem-solving, analytical, and evaluative skills.
• Ability to handle a 45+ hour work week; hours may vary based on workload and travel.

Responsibilities

• Develop relationships with decision-makers in existing and prospective accounts and participate in account targeting led by the Director of Sales.
• Develop and implement profitable sales growth plans for the assigned territory in alignment with company goals and objectives.
• Actively manage existing opportunities and build a pipeline of sales opportunities to exceed new-project sales initiatives.
• Maintain customer rapport and partnerships while identifying new sales opportunities.
• Identify account decision-makers and establish professional relationships.
• Follow up with customers to ensure the brand promise and operating performance are satisfactory.
• Collect and communicate industry trends and competitive activity in the assigned territory.
• Manage relationships with internal and external customers; negotiate sales contracts, rate adjustments, and renewals; and maintain sales forecasts and CRM updates.
• Work with the inside sales team to provide customers with quotes and requested information.
• Identify high-potential prospects and convert them into growth opportunities.
• Partner with Billing, Collections, and Accounts Receivable on organizational changes, accurate and timely billing, issue resolution, and customer retention.
• Work with Regional Operations Management to drive growth and customer experience.
• Align with Regional Sales Managers in support of National Account channel partners.
• Participate in Quarterly Business Reviews.
• Develop and maintain Salesforce account information.
• Perform other duties as assigned.

Benefits

• Three medical plan options and two dental plan options, with benefits eligibility beginning the first of the month following hire.
• Legal and Identity Shield, Accident, and Critical Illness benefits.
• Company-paid $50,000 basic life insurance.
• Company-paid long-term disability insurance.
• Health Savings and Flexible Spending Accounts.
• 401(k).
• Paid time off and paid holidays.
• $75,000 base salary with 50% quarterly bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level