Accounting Manager - SRC Logistics, Inc.

SRC Holdings Corp.•Springfield, MO

About The Position

SRC Logistics, Inc. is seeking an Account Manager to serve as the primary point of contact for assigned customers. The role manages day-to-day customer business and supports the growth and success of remanufacturing programs. It combines relationship-building, customer service, problem-solving, and analytical work, including monitoring account performance, coordinating programs, and supporting financial performance. The Account Manager works with customers and internal teams to address concerns, improve processes, communicate results, and meet customer needs. SRC Logistics is part of the SRC family of companies, where employee involvement, continuous improvement, and open-book management are central to the business. The company emphasizes opportunities for employees to understand the business, contribute ideas, and make an impact.

Requirements

  • Bachelor's degree, preferably in business, communications, logistics, or a related field.
  • Strong communication, relationship-building, and problem-solving skills.
  • Ability to analyze information, manage multiple priorities, and maintain attention to detail.
  • Proficiency with Microsoft Office, particularly Excel, PowerPoint, and Word.
  • Ability to work effectively with customers, colleagues, and leadership.

Nice To Haves

  • 2–5 years of experience in account management, customer relations, sales, or a related field.
  • Experience in logistics, manufacturing, remanufacturing, or a software-based business.
  • Experience working with performance metrics, customer reporting, or process improvement initiatives.

Responsibilities

  • Serve as the primary contact for assigned customers and build trusted partnerships.
  • Monitor and communicate KPIs, inventory levels, fill rates, and operational results.
  • Work with customers and internal teams to investigate concerns, identify root causes, and implement solutions.
  • Identify opportunities to improve processes, strengthen customer relationships, and support account growth.
  • Support new part launches, customer requirements, and ongoing program activities.
  • Lead customer meetings, deliver presentations, and provide performance updates.
  • Partner with operations, IT, and other departments to understand and address customer needs.
  • Review customer billing and participate in account forecasting and budgeting.
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